The Open Group San Francisco Day Two Highlights

By The Open Group Day two of The Open Group San Francisco event was held Tuesday, January 31 on another sunny, winter day in San Francisco. Tuesday’s welcome address featured Steve Nunn, President & CEO, and Jim Hietala, VP Business … Continue reading

What is Open FAIR™?

By Jim Hietala, VP, Business Development and Security, The Open Group Risk Practitioners should be informed about the Open FAIR body of knowledge, and the role that The Open Group has played in creating a set of open and vendor-neutral … Continue reading

Looking Forward to a New Year

By Steve Nunn, President & CEO, The Open Group As another new year begins, I would like to wish our members and The Open Group community a happy, healthy and prosperous 2017! It’s been nearly 15 months since I transitioned … Continue reading

The Open Group Paris 2016 Event Highlights

By Loren K. Baynes, Director, Global Marketing Communications, The Open Group In the City of Lights, The Open Group hosted the last quarterly event of 2016, October 24-27.  With the Eiffel Tower and Arc de Triomphe as backdrops, 200 attendees … Continue reading

A Reference Architecture for Interoperability in the European Union: A Conversation with Raul Abril

By The Open Group Moving to a digital infrastructure requires far more interoperability and Boundaryless Information Flow™ than in the past. This is particularly true for digital transformation efforts within governments, many of which are known for being extremely siloed, … Continue reading

ArchiMate® 3.0 and Service Blueprints

A useful technique for service design and innovation is the Service Blueprint. It is related to customer journey maps (see our previous blog) in its emphasis of customer touchpoints, but focuses more on the realization of services by underlying activities and less on the quality of the customer’s experience. A service blueprint provides a layered depiction of a service, showing from top to bottom:

ArchiMate® 3.0 and Value Mapping

In several previous blogs, we have outlined how you can use ArchiMate 3 in the context of business architecture and strategy development, such as Capability-Based Planning, and combining it with the Business Motivation Model, the Business Model Canvas …