Skip to content
  • EA Voices
  • About
  • Contributors
  • Glossary

EA Voices

Aggregated enterprise architecture wisdom

  • EA Voices
  • About
  • Contributors
  • Glossary

clienteling

Digital Store Technologies Take the Stage For Both Customer and Associate Experience.

July 27, 2017 by Ananda Chakravarty

Digital retail theater is becoming reality for consumers as retailers rush to find ways of attracting and retaining store customers.  What is digital retail theater?  It’s the combination of original retail theater – entertainment, novelty, and engagement – with digital technologies and services to create the next level of in-store experience.  My colleague, Brendan Miller […]

Categories #eavoices, Amazon, associate enablement, Augmented Reality, B2C ecommerce, broadband & remote access, clienteling, digital business, Digital Customer Experience, Digital Marketing, digital retail, digital retail theater, Digital Signage, digital store, digital store technologies, eCommerce, enterprise mobile devices, guest wifi, in-store checkout, in-store marketing, internet of things (IoT), mcommerce, mobile analytics, mobile commerce (mCommerce), mobile engagement, mPOS, Omnichannel, omnichannel customer experience, online retail, Personalization, retail, store inventory management, video, Virtual Reality, WiFi Tags #eavoices

Tags

#eavoices adm analysis Architect Architecture automation behavior blog Blogs business business it alignment career change Cloud community Culture Customer EA emergence enterprise Enterprise Architecture Enterprise Architecture Management Financial Services glue google hardware marketing Microsoft Model Open Group Conference organisation PaaS paradigm platform podcast Power reference architecture research Service Software story tool trust Value vision

Categories

Recent Posts

  • AI’s ROI Problem: EA’s Defining Opportunity?
  • Court Upholds Convictions of Former Contractor in Videoboard Hacking Case Involving NFL Team
  • Enterprise Architect, Don’t Be a Prisoner of Your Department
  • If Architect Just Means Expert, It Means Nothing
  • Serious coding with LLMs. Lab notes 2026-10-21: The throttling of subscriptions by OpenAI and Anthropic is really happening
  • Researchers Develop More Efficient AI Language Models With Implications for Enterprise Technology
  • Ardoq Named a Leader in the 2026 Gartner® Magic Quadrant™ for EA Tools
  • CU Boulder Names Todd Shechter Vice Chancellor for Information Technology
  • AI Isn’t a Feature You Switch On. It’s a Capability You Build.
  • Viewing An Operating Model Through the Friction Lens
  • Evidence the PMO Needs Is Before the Decision, Not After
  • Reflecting on Q3 2026 and the Future of the Enterprise Architect | Ardoq
  • As AI Cybersecurity Spending Surges, PwC Study Finds Companies Reluctant to Trust Autonomous Agents
  • Serious coding with LLMs. Lab notes 2026-10-13: Codex vs Claude on the same coding task.
  • Enduring Lessons from Fifty-Two Years of MIT CISR Research
  • Enduring Lessons from MIT CISR Research
  • Enduring Lessons from Fifty-Two Years of MIT CISR Research
  • Texas Pauses Certain Data Center Approvals Amid Grid, Water, and Community Concerns
  • Texas Pauses Certain Data Center Approvals Amid Grid, Water, and Community Concerns
  • Strengthening Agent Architecture by Addressing Cognitive Disconnect and Context Fatigue
EA Fellows