Aggregated enterprise architecture wisdom
Best Buy has made yet another startup acquisition that enriches its customer value with innovative digital products – GreatCall, a San Diego-based startup offering health and medical-alert devices and services. Most retailers “innovations&#…
Everybody’s favourite internet-book-retailer-cum-cloud-computing-giant is planning for a wide range of outcomes after Brexit.”Like any business, we consider a wide range of scenarios in planning discussions so that we’re prepared to continue serving cu…
(Forrester clients, read full report “Give Your Brand A Voice — Literally” here) Voice is marketing’s most significant paradigm shift this decade —one that has far-reaching implications for how brands engage customers and prospects. Read Fo…
New C-Suite Must-Read Report: “Tech Innovation Chains Create Breakthrough Opportunities” C-Suite execs responsible for driving business innovations, I highly encourage you to read Brian Hopkins‘ latest report which shows that today&#…
Do you want to be like Apple? In 2010, Apple ranked as the 17th most valuable brand in the world. Just three years later, it had garnered the top spot and has remained there. Since 2010, Apple’s brand value has increased at a compound annual growth rat…
At its AWS Summit in San Francisco this week, Amazon Web Services announced a series of new services and GA’d a few from Re:Invent but the theme coming out at the conference was clearly on broadening its ability to accelerate your organization’s digita…
Like a football team captain at a junior high dance, Amazon just sauntered up to a big group of people and started dropping hints about its sweet moves on the dance floor . . . Okay, that’s not exactly what’s happening here, but it sure felt like that …
Amazon recently launched a new and unique type of store, after beta testing it for the better part of a year. The store, dubbed Amazon Go, promises consumers no checkout lines: Everything you grab from the shelves is tracked and charged to your Amazon …
From twenty years of trying, I know this about covering Amazon: It’s tricky. Our report process can take months during which we comb through our extensive Technographics data to find patterns or we interview executives. Not to mention the time it…
This week, three American companies announced a joint venture to sort out healthcare for their own employees. Ambitious, huh?This is not the first time large American companies have tried to challenge tho market power of healthcare providers. According…
Perhaps no company has been so consistently disruptive as Amazon. Their ability to step in to new markets and upend the status quo by delivering consistent customer experiences with digital innovation that provide scale and price competition is unrival…
Following complaints that Amazon sometimes uses excessively large boxes for packing small items, the following claim appeared on Reddit.”Amazon uses a complicated software system to determine the box size that should be used based on what else is going…