artificial intelligence (AI)

3 years, 2 months ago

Competing in The Age of AI

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As someone who cares about how business strategy and digital intersect, it is great to see complementary validations of business thinking. This is what I found after reading “Competing in The Age of AI”, released on January 6, 2020. The book’s authors extend and compliment “Designed for Digital” which was reviewed in September.  Maybe the authors should take a walk across the Charles River.

In Competing in the Age of AI, authors Marco Iansiti and Karim Lakhani dig into the role of data and AI in driving the digital future. Their perspectives provide additional and supportive thinking from Designed for Digital.

4 years, 6 months ago

The State of Artificial Intelligence and Need for Standards: A Conversation with Syed Husain

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Artificial Intelligence (AI) has a lot of promise, but it is still in the hype phase. Although strides have been made in machine learning and cognitive computing, most practical applications for AI are still nascent. As such, this is the right time to begin developing AI standards that can address some of the issues that have already been identified with AI, such as potential bias and the ethical concerns behind the technology, so that business value can be maximized.

Syed Husain, Manager Enterprise Architecture for Accenture, examined these topics at The Open Group London event in April 2018. In this far-reaching conversation, we spoke with Husain about where AI stands today, what the ultimate promise of AI is and the value standards may be able to bring to this still-emerging technology.

4 years, 8 months ago

Technology Innovation: It’s Time For CIOs To Step Up Their Game

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CIO: It’s Time To Step Up Your Technology Innovation Game In 2018, the CIO role team at Forrester has stepped up its emphasis on technology and technology innovation. Now we believe it’s time for you to up your game. At the beginning of the year, we ma…

4 years, 9 months ago

SAP Leonardo Is Growing Up

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Here are a few thoughts from the SAP Leonardo Center launch in Singapore in early May. The good news: since we last reported on Leonardo, SAP is clearer about what Leonardo actually is, and has more mature messaging and interesting customer examples to…

4 years, 11 months ago

Automation, AI, And Robotics Are Critical CIO Targets

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We’ve just released a major new report, The CIO’s Guide To Automation, AI, And Robotics. We find that, to stay ahead, CIOs, CTOs, CDOs, and other executives integrating leading-edge technologies into their companies’ operations and bu…

4 years, 11 months ago

AWS Broadens Focus On Innovation Acceleration

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At its AWS Summit in San Francisco this week, Amazon Web Services announced a series of new services and GA’d a few from Re:Invent but the theme coming out at the conference was clearly on broadening its ability to accelerate your organization’s digita…

5 years, 8 days ago

Fintech Has Grown Up

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Having trekked between the ExCel convention center and central London for most of last week – Finovate Europe moved to this larger and more remote location from the historical Old Billingsgate Hall this year – I can’t help but think that the changed lo…

5 years, 1 month ago

Augmenting Employee Performance With AI And Other Technologies

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In a major new research report, The Technology-Augmented Employee, I take on a problem that’s vexing CIOs and government leaders alike. In aggregate, US companies face a productivity paradox: Despite billions of dollars invested in technology, gr…

5 years, 1 month ago

Amazon Will Own Your Customer And What To Do About It

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From twenty years of trying, I know this about covering Amazon: It’s tricky. Our report process can take months during which we comb through our extensive Technographics data to find patterns or we interview executives. Not to mention the time it…