Aggregated enterprise architecture wisdom
Many people start their journey into the ethics of automation and robotics by looking at Asimov’s Laws of Robotics.A robot may not injure a human being or, through inaction, allow a human being to come to harm (etc. etc.)As I’ve said before, I believe …
Before we can discuss the ethics of technologically mediated nudge, we need to recognize that many of the ethical issues are the same whether the nudge is delivered by a human or a robot. So let me start by trying to identify different categories of nu…
An upcoming issue of Cutter Business Technology Journal will explore automation in terms of new technologies, opportunities, applications, and associated challenges. Share your insight! A new wave of smart automation and autonomous systems has emerged with the ability to make and execute decisions with little human intervention. The movement is primarily driven by advances in Read more
As robotics revolutionize the workplace, how will humans find their place? Robotics quotient, someone’s ability to work effectively with robots, will soon be an essential skill. Analysts J. P. Gownder and Sam Stern ponder how employee experience can ad…
We’ve just released a major new report, The CIO’s Guide To Automation, AI, And Robotics. We find that, to stay ahead, CIOs, CTOs, CDOs, and other executives integrating leading-edge technologies into their companies’ operations and bu…
As @jjvincent observes, integrating robots into human jobs is tougher than it looks. Four days after it was installed in a Pasadena CA burger joint, Flippy the robot has been taken out of service for an upgrade. Turns out it wasn’t fast enough to handl…
At the packed NRF Big Show #NRF2018 in New York last week, many retailers looked at vendors touting new tech, including AI, AR/VR, and more, all in the name of improving customer experiences. But most of those same retailers know that, before leaping i…
Five reasons to invest in store labor Labor was 43% of retail operating expenses based on our last US census data, but retailers haven’t been spending more on employee training [1]. A 2016 training industry report shows only 32% of those surveye…