1 month, 8 days ago

Who Currently Offers The Best Online Banking Services in Europe?

Online banking is currently the most frequently used banking touchpoint in Europe, with 70% of European online adults now using online banking on a desktop or laptop at least once a month.[i] Most people use online banking for routine tasks such as che…

1 month, 8 days ago

GDPR – Gaining accountability using Enterprise Architecture

By now most companies should have heard about the new EU General Data Protection Regulations (GDPR).  https://en.wikipedia.org/wiki/General_Data_Protection_Regulation The deadline is looming ever closer., and there are some hefty fines for companies that fail to implement it. The penalties for not complying with the legislation are potentially going to put a huge dent in your profits and […]

1 month, 16 days ago

Consumer Good Unclear in CVS/Aetna Merger

CVS and Aetna have formalized a merger agreement with CVS set to acquire Aetna for roughly $69 Billion dollars. In deals of this nature, approval hinges on one thing: consumer good. The Department of Justice evaluates mergers of this magnitude to ensur…

1 month, 21 days ago

The Four New Rules of Business

Every business is different. But for all their differences, leading digital companies have some things in common that separate them from the rest. Over the five plus years I’ve been researching digital business, my colleagues and I have developed a num…

2 months, 7 days ago

5 Steps to Create Winning Enterprise Integration Strategy in the Digital Era

In the fast paced technology driven businesses, quick turnaround solutions like microservices often take the precedence over “planned” integration. This strategy, although in short term, provides for better business value, in the long run, creates unmanageable technical debt. As uncontrolled business debt erodes business’s ability to grow further, uncontrolled technical debt erodes IT department’s ability to fund future innovations. Although in many cases it’s an easiest approach to take, piecemeal achievements are short lived. Soon, IT teams find themselves lost in a sea of fragmented software gizmos.

2 months, 12 days ago

The Open Group China September 2017 – Event Highlights

The Open Group China Event was held September 21-22, 2017 in Shenzhen. One hundred government leaders, heads of authorities, corporate general managers, and ICT experts attended the event to jointly discuss top-level design and technological innovation for enterprise transformation under the background of the digital era.

2 months, 27 days ago

Evolve Your Bank’s Organizational Structure To Promote Digital Maturity

“It would be wrong to think that there is an end date on our digital transformation. We will never go back to how we used to work”. This is how the head of strategic transformation at Poland’s Bank Zachodni WBK thinks about the bank&#…

3 months, 4 days ago

Digital Transformation at Amsterdam’s Schiphol Airport: A Conversation with Aaldert Hofman

Global air travel is growing at exponential rates. According to the International Air Transport Association (IATA), air travel is expected to double by 2035, growing from 3.8 billion travels in 2016 to 7.2 billion.

Schiphol Airport in Amsterdam is already feeling the effects of this growth. According to Aaldert Hofman, Lead Enterprise Architect for the Schiphol Group, the airport has been working to accommodate this trend through digital transformation, using a strategy of “bytes not bricks” to better manage crowds, accommodate airline schedules and provide a better passenger experience.

3 months, 15 days ago

Join Our 2017 Global Mobile Executive Survey

For the past few years, Forrester has fielded a Global Mobile Executive Survey to understand and benchmark mobile initiatives. This year, we are updating the survey again to help marketers and business executives benchmark and mature their mobile strategy and services. Planning and organizing for the use of mobile technologies is a complex task. Integrating mobile […]

3 months, 18 days ago

Another Mobile Feature Banks Should Offer: Subscription Management

[this blog post was co-authored by Michael Chirokas] A year ago, Forrester published a report that listed Eleven Mobile Features That More Banks Should Offer. Unsurprisingly, our ongoing research continues to uncover new mobile services that belong on banks’ road maps. Recently, we came across another feature that several startups offer but that we haven’t seen […]

3 months, 22 days ago

Luxury Brands Must Act Or Be Digitally Disenfranchised From Savvy Luxury Consumers

Luxury consumers around the world are embracing new technology and adding these digital touchpoints – including, of course, their smartphones – into their shopping behaviors. But overall, luxury brands have been far too slow to respond to their customers’ rising digital expectations. Luxury brands, tier one through to aspirational, are now scrambling to bolster their […]