2 years, 6 months ago

The Ignorance of Management – Deep and Wide

While on LinkedIn a couple of weeks ago, an interesting graphic caught my eye. Titled “The Iceberg of Ignorance”, it referred to a 1989 study in which: …consultant Sidney Yoshida concluded: “Only 4% of an organization’s front line problems are known by top management, 9% are known by middle management, 74% by supervisors and 100% […]