BITS & BYTES : The Foundational Lens for Enterprise Transformation

By Rajeev Prashar (Editor’s Note: This article represents part five of an ongoing series. Part one, appeared on August 18, entitled “The Unavoidable ‘SCREAM’: Why Enterprise Architecture Must Transform for the Organization of Tomorrow“,  introduced the…

Manufacturing Technologies Set to Fuel Change in 2026

By Kevin Bull, Director at Columbus UK We’re heading into 2026, and the UK manufacturing industry’s investment in digital technologies is expected to grow once again with the government’s expansion of the Made Smarter programme, […]

How I See the Enterprise Architect Role Evolving: From IT Custodian to Business Transformation Catalyst

By Prabhakar V The COO turns to the Enterprise Architect during an operations review: “Can we shift our aftermarket business to a servitized model in the next 180 days?” If your first thought is about […]

Agentic AI for the Next-Generation Contact Center; What CXOs Need to Decide Now

By Sanjoy Ghosh, AI & Digital Engineering Leader The last wave of “AI for the contact center” concentrated on assist: call summaries, auto-notes, knowledge snippets. Those are real wins when deployed with guardrails; one insurer’s direct […]

Navigating AI Frontier — Role of Quality Engineering in GenAI (Part Two)

By Shammy Narayanan In part one, we explored how the rise of GenAI has thrust Quality Engineering (QE) into an existential spotlight. Far from fading away, QE is evolving moving from executing test scripts to ensuring […]