12 years, 4 months ago

Web Manager University #Fedtweets Ditches Slide Deck, Gets Real with Engagement

You can’t learn all there is to know about social media through slides, however for many the reliability of presenting off a loaded deck is too comfortable. Most can’t step away and leave it behind. I recently had the opportunity to join a group of Federal social media experts who dared to take hundreds of participants through the wilds of the the most popular social media tools in action. And […]

12 years, 5 months ago

Outcomes First: Best Practices and Metrics for Public Participation

Recently, the White House launched another in a series of public participation activities around the US National Action Plan for Open Government. This time, they’re focusing on developing best practices and metrics for public participation. This is an intriguing question, and there is certainly no shortage of expertise and research around the subject. While the definition of open government, embodied in the Open Government Directive, is focused on transparency, participation, […]