4 months, 1 day ago

Gossip, Trust and the Information Revolution

Our massive use of IT (the information revolution with its information inertia and its fast but stupid behaviour) is enabling our innate behaviour to surge against our learned behaviour and that is severely damaging the social structures we humans have created. Why is this happening and what can we do about it?

4 months, 4 days ago

Gossip, Trust and the Information Revolution

Our massive use of IT (the information revolution with its information inertia and its fast but stupid behaviour) is enabling our innate behaviour to surge against our learned behaviour and that is severely damaging the social structures we humans have…

2 years, 6 months ago

Achieve Enterprise Social Intelligence (Despite Social Data Deficiencies)

January 1 is upon us which means new year resolutions, fresh plans, and endless possibilities. One area marketers should focus on in 2018: social intelligence. Why? Social data can influence the entire enterprise and put humanity back in customer data …

2 years, 10 months ago

The Data Digest: Instagram And Snapchat Have Room For More Ads, According To Forrester Data’s US Youth Survey

While Facebook again signaled on its latest earnings call that the ad load in its core News Feed is approaching an upper limit, other social networks have more room to increase their ad load. According to a Forrester Data Consumer Technographics® survey fielded in January 2017 to 4,502 US youth between the ages of 12 […]

2 years, 11 months ago

The Data Digest: Empowered Customers Paint Their Own Future

Microsoft Paint would have died a slow, quiet death if it hadn’t been for this week’s swell of voices on social media advocating for its revival. On Wednesday, Microsoft issued a press release announcing that it wouldn’t discontinue the Paint app in the wake of users’ “outpouring of support and nostalgia” for the product. Microsoft’s […]

2 years, 11 months ago

The Data Digest: Social Media And The Summer Getaway

The many automated “out of office” messages that return when I send emails each day are a sure sign that summer vacations are in full swing. Whether people are enjoying life unplugged or preparing for a seasonal destination, one topic seems to dominate thoughts and conversations: the leisure getaway. The conversation that occurs between friends […]

3 years, 1 month ago

Architecture Corner: Fame on Social Media – Seven Deadly Sins of IT

Episode 3 of this season of Architecture Corner is out (I made a guest appearance in episode 1, “Good at Innovation”). In this installment, Chris the CEO is having trouble with a new sin. What happens when the CEO envies the social media presence of his competitors and decides to buy some followers?