Aggregated enterprise architecture wisdom
For the past few years, Forrester has fielded a Global Mobile Executive Survey to understand and benchmark mobile initiatives. This year, we are updating the survey again to help marketers and business executives benchmark and mature their mobile strategy and services. Planning and organizing for the use of mobile technologies is a complex task. Integrating mobile […]
Guest Post by Daniel Eckert The mobile device is changing the customer experience and forcing organizations to re-think how they engage with their customers and employees. Many companies are beginning to understand how mobile devices can grow customer loyalty, generate new revenue streams and improve customer experience. However, they may be slow to realize how decision-making, workflow, collaboration, content delivery, and the right information at the right time can enhance the employee experience. A company’s […]
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A couple of months ago I blogged about our Mobile Strategy development here at the University http://enterprisearchitect.blogs.ilrt.org/2011/11/18/our-mobile-strategy-at-bristol/. Since then, several conversations have taken place with the CMS project, the Student Portal service, and with the TEL advisors network, with a view to planning our next steps in line with both systems architecture plans and the […]