Risk and Responsibility in Self-Service

A cabbie asked @jkuramot to enter his destination into the GPS. @dahowlett suggests this is because he didn’t speak good English. @jkuramot confirms that the driver didn’t speak English very well but adds that “this was his go-to move”.

The reason we …

What’s the CIOs Role in Compliance?

How often do the Chief Compliance Officer (CCO) and Chief Information Officer (CIO) have common cause to work together? More often than you might think. The IT department and the technology resources and skills they contain are among those most in demand by corporate compliance officers when taking on the often enterprise-wide projects that help keep their organization’s out of legal or regulatory hot water, so says a recent survey on corporate compliance practices co-sponsored […]

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Black Swans and Complex System Failure

Black Swan theory (Wikipedia) tells us among other things that people tend to underestimate the probability of extremely rare events.

A corollary of this theory that is of particular interest to architects and complex system engineers concerns the des…