6 years, 4 months ago

BPM is Bigger and Better this year at Enterprise World

Wow, Enterprise World 2013 is really shaping up nicely and I am very happy with the speakers we have secured, to not only share how BPM is evolving in the market, but also at OpenText. First, we have a great keynote session with Jim Sinur, Gartner emeritus and expert in the field of Business Process […]

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  1. Driving Customer Satisfaction and Improving Employee Productivity at PSCU – Join us at PEX BPM Open House on October 9th! Are you actively looking for a BPM solution? Just learning…
  2. OpenText Metastorm Named KMWorld Magazine Trend-Setting Product of the Year We are thrilled to announce that for the 7th consecutive…
  3. Customer-Driven Conversation Understanding how to handle customer needs and expectations is critical…

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6 years, 4 months ago

Driving Customer Satisfaction and Improving Employee Productivity at PSCU – Join us at PEX BPM Open House on October 9th!

Are you actively looking for a BPM solution? Just learning about BPM and want to know what solutions are available? Interested in learning how organizations have successfully implemented BPM? Then join us, Wednesday, October 9th at 12:00pm Eastern, at the BPM Open House to learn how to make the most of your BPM investment and […]

Related posts:

  1. Customer-Driven Conversation Understanding how to handle customer needs and expectations is critical…
  2. Social BPM and Smart Process Apps Are Improving Productivity for All Process Participants OT: OpenText recently contributed a chapter “How Social Technologies Enhance…
  3. Information Right from the Source Providing high degrees of customer service, while managing costs is…

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6 years, 5 months ago

Autumn Events 2013

Unicom EA Forum – Enterprise Architecture and its ApplicationUnicom has kindly invited me to chair this event again, and I look forward to meeting some of you there. It will be held at the Kensington Hilton in West London on Thursday 19th September. Th…

6 years, 5 months ago

Autumn Events 2013

Unicom EA Forum – Enterprise Architecture and its ApplicationUnicom has kindly invited me to chair this event again, and I look forward to meeting some of you there. It will be held at the Kensington Hilton in West London on Thursday 19th September. Th…

6 years, 9 months ago

June 2013 Events

One seminar (free) and several workshops (pay).Perspectives on Enterprise Architecture and Systems Thinking (EAST)14 June 2013, Central LondonThe meeting is intended for experienced practitioners of Enterprise Architecture (EA) and/or Systems Thinkin…

6 years, 9 months ago

June 2013 Events

One seminar (free) and several workshops (pay).Perspectives on Enterprise Architecture and Systems Thinking (EAST)14 June 2013, Central LondonThe meeting is intended for experienced practitioners of Enterprise Architecture (EA) and/or Systems Thinkin…

7 years, 30 days ago

Managing Business Transformation

Just putting together the material for my new workshop next week.

This is the third day of my Business Architecture series. The first two days cover the six business architecture viewpoints. The idea is that people can tale these separately or together.

Day One – Modelling Business Operations 
Exploring process quality issues using the Activity Viewpoint, Knowledge (Information) Viewpoint and Motivation (Purpose) Viewpoint.

Day Two – Modelling Business Organization 
Exploring business relationships and strategy, using the Capability Viewpoint, Responsibility (Organizational) Viewpoint and Cybernetic Viewpoint.

Day Three – Managing Business Transformation 
Process guidelines and roadmap for business architects to analyse and manage structural change in large complex organizations.

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