Innovation

The Nexus and IT Jobs – It’s Hip to be Square

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Last week our “2013 Professional Effectiveness Planning Guide: Coming to Terms With the Nexus of Forces” was published on Gartner.com. It discusses the Nexus of Forces — social, mobile, cloud and information — and the profound implications for IT. The nexus forces combine to provide a platform and impetus for innovation, but many organizations are […]

The post The Nexus and IT Jobs – It’s Hip to be Square appeared first on Mike Rollings.

The Rise and Rise of BYOD

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Amazon Kindle V Apple iPad
As the festive and gift season approaches, our favourite consumer technology vendors are gearing up to release a range of new gadgets and consumer devices such as laptops, smartphones and tablets. Apple’s iPad, iPhone and iPod for instance have dominated many a wish lists and gift lists for the past years. And Apple competitors are not far behind with Google, Samsung and lately Amazon with Kindle trying to steal the market share from Apple in this lucrative and ever-increasing consumer technology segment. This year in particular the tablet segment is abuzz with not one not two but three high-profile product launches just weeks ahead of the festive season. Apple iPad mini, Amazon’s new Kindle and the eagerly anticipated Microsoft tablet, all are slated to make blockbuster debut and coming after our share of gift season wallet. 
Apple iPhone V Samsung S3
And many of us, technology geeks or not are eagerly awaiting release and availability of such devices along with new smartphone models from Samsung’s new small S3 and Apple’s new big iPhone 5. But not everyone is happy with this onslaught of new consumer technology devices. And its not just the print media who is worried about losing yet another batch of potential traditional readers to these new breed of ebook and emagazine readers. A couple of my CIO and CTO friends who look after a large number of IT users for instance, are not particularly happy at these developments and the new flood of such devices. Why? The answer is simple….the rise and rise of the phenomenon called BYOD!
The rise of bring your own device (BYOD) programs is the single most radical shift in the economics of client computing for business since PCs invaded the workplace, according to Gartner. So really what is BYOD? Gartner defines BYOD as an alternative strategy that allows employees, business partners and other users to use personally selected and purchased client devices to execute enterprise applications and access data. For most organizations, the program is currently limited to smartphones and tablets, but the strategy may also be used for PCs and may include subsidies for equipment or service fees.
A recent survey of 578 senior-level executives commissioned by Cisco found that despite concerns from corporate officials, companies increasingly are allowing, in varying degrees, employees to use their own mobile devices – in particular, smartphones and tablets – in the workplace, and to access the corporate network and data. “Overall, the results found that although many executives are uneasy about the security of corporate information on mobile devices, the trend is largely unstoppable and proper policies must be initiated to underpin access to this sensitive information,” Chuck Robbins, Cisco’s newly promoted senior vice president of worldwide sales, wrote in an 10 October post on Cisco’s blog.
Tablets are fast becoming media consumers
The rise of smartphones and, more recently, tablets – fueled by Apple’s wildly popular iPad – have been the key drivers in the BYOD trend, where rather than accepting company-issued technology, workers have pushed to use their own devices for work. Cisco and a host of other vendors have for more than a year been rolling out solutions designed to make it easier for businesses to identify and manage employee-owned devices on the network, and to secure the companies’ information.  
According to the Cisco survey, conducted last month by Economist Intelligence Unit, most executives are uneasy about their companies’ mobile data-access policies, and while 42 percent said that C-level executives need secure and timely access to strategic data, only 28 percent said it’s appropriate to access this information from mobile devices. Forty-nine percent said that the complexity of securing so many different devices and a lack of knowledge about the security and risks involved with mobile access are top challenges for their firms.
This trend is set to grow exponentially next year – whether businesses actively manage it or not, according to a latest industry report published in IT Business Canada. Two-thirds of businesses already are seen some form of BYOD phenomenon in their office, but just one in four have actively created a policy that allows for consumer devices to be used in the workplace. The report quotes the findings of an Info-Tech Indaba survey sponsored by Telus Corp. This could cause problems raising security issues and complicating IT environments with multiple devices and operating systems. For 2013, the most popular technology for BYOD efforts is smartphones with 72 per cent of firms expressing at least some interest, according to Info-Tech. The next most popular is tablets with 64 per cent of businesses expressing interest, and then laptops with 59 per cent showing interest. 
As a recent CIO article has articulated, the best practice seems to be to centralize the purchase and deployment of tablets and smartphones. In addition to simplifying device management, this strategy gave the companies more leverage with their preferred carriers. When individual employees paid their monthly phone bills and submitted them on expense reports, the companies had no clout to negotiate with. When all the monthly bills were rolled into one, they got lower rates. As Gartner suggests IT’s best strategy to deal with the rise of BYOD is to address it with a combination of policy, software, infrastructure controls and education in the near term; and with application management and appropriate cloud services in the longer term. Policies must be built in conjunction with legal and HR departments for the tax, labor, corporate liability and employee privacy implications.

The Rise and Rise of BYOD

by
Amazon Kindle V Apple iPad
As the festive and gift season approaches, our favourite consumer technology vendors are gearing up to release a range of new gadgets and consumer devices such as laptops, smartphones and tablets. Apple’s iPad, iPhone and iPod for instance have dominated many a wish lists and gift lists for the past years. And Apple competitors are not far behind with Google, Samsung and lately Amazon with Kindle trying to steal the market share from Apple in this lucrative and ever-increasing consumer technology segment. This year in particular the tablet segment is abuzz with not one not two but three high-profile product launches just weeks ahead of the festive season. Apple iPad mini, Amazon’s new Kindle and the eagerly anticipated Microsoft tablet, all are slated to make blockbuster debut and coming after our share of gift season wallet. 
Apple iPhone V Samsung S3
And many of us, technology geeks or not are eagerly awaiting release and availability of such devices along with new smartphone models from Samsung’s new small S3 and Apple’s new big iPhone 5. But not everyone is happy with this onslaught of new consumer technology devices. And its not just the print media who is worried about losing yet another batch of potential traditional readers to these new breed of ebook and emagazine readers. A couple of my CIO and CTO friends who look after a large number of IT users for instance, are not particularly happy at these developments and the new flood of such devices. Why? The answer is simple….the rise and rise of the phenomenon called BYOD!
The rise of bring your own device (BYOD) programs is the single most radical shift in the economics of client computing for business since PCs invaded the workplace, according to Gartner. So really what is BYOD? Gartner defines BYOD as an alternative strategy that allows employees, business partners and other users to use personally selected and purchased client devices to execute enterprise applications and access data. For most organizations, the program is currently limited to smartphones and tablets, but the strategy may also be used for PCs and may include subsidies for equipment or service fees.
A recent survey of 578 senior-level executives commissioned by Cisco found that despite concerns from corporate officials, companies increasingly are allowing, in varying degrees, employees to use their own mobile devices – in particular, smartphones and tablets – in the workplace, and to access the corporate network and data. “Overall, the results found that although many executives are uneasy about the security of corporate information on mobile devices, the trend is largely unstoppable and proper policies must be initiated to underpin access to this sensitive information,” Chuck Robbins, Cisco’s newly promoted senior vice president of worldwide sales, wrote in an 10 October post on Cisco’s blog.
Tablets are fast becoming media consumers
The rise of smartphones and, more recently, tablets – fueled by Apple’s wildly popular iPad – have been the key drivers in the BYOD trend, where rather than accepting company-issued technology, workers have pushed to use their own devices for work. Cisco and a host of other vendors have for more than a year been rolling out solutions designed to make it easier for businesses to identify and manage employee-owned devices on the network, and to secure the companies’ information.  
According to the Cisco survey, conducted last month by Economist Intelligence Unit, most executives are uneasy about their companies’ mobile data-access policies, and while 42 percent said that C-level executives need secure and timely access to strategic data, only 28 percent said it’s appropriate to access this information from mobile devices. Forty-nine percent said that the complexity of securing so many different devices and a lack of knowledge about the security and risks involved with mobile access are top challenges for their firms.
This trend is set to grow exponentially next year – whether businesses actively manage it or not, according to a latest industry report published in IT Business Canada. Two-thirds of businesses already are seen some form of BYOD phenomenon in their office, but just one in four have actively created a policy that allows for consumer devices to be used in the workplace. The report quotes the findings of an Info-Tech Indaba survey sponsored by Telus Corp. This could cause problems raising security issues and complicating IT environments with multiple devices and operating systems. For 2013, the most popular technology for BYOD efforts is smartphones with 72 per cent of firms expressing at least some interest, according to Info-Tech. The next most popular is tablets with 64 per cent of businesses expressing interest, and then laptops with 59 per cent showing interest. 
As a recent CIO article has articulated, the best practice seems to be to centralize the purchase and deployment of tablets and smartphones. In addition to simplifying device management, this strategy gave the companies more leverage with their preferred carriers. When individual employees paid their monthly phone bills and submitted them on expense reports, the companies had no clout to negotiate with. When all the monthly bills were rolled into one, they got lower rates. As Gartner suggests IT’s best strategy to deal with the rise of BYOD is to address it with a combination of policy, software, infrastructure controls and education in the near term; and with application management and appropriate cloud services in the longer term. Policies must be built in conjunction with legal and HR departments for the tax, labor, corporate liability and employee privacy implications.

Summer School (Week 31, 2012)

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I have been fortunate to participate in the Enterprise Architecture summer school that took place in week 31 in year 2012 at the IT University of Copenhagen. There where a lot of interesting presenters, academics and practitioners. One of the more notable presenters where Martin van den Berg who happens to be one of the […]

Career Survival Skills for Gearheads

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The Gartner for Technical Professionals (GTP) research team is fond of gearheads. You know, the technical professionals who get things done within organizations, the ones who find the answers. For the past 5 years the Professional Effectiveness team has been doing gearheads workshops at our Catalyst conference to help technical professionals in different aspects of […]

Career Survival Skills for Gearheads

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The Gartner for Technical Professionals (GTP) research team is fond of gearheads. You know, the technical professionals who get things done within organizations, the ones who find the answers. For the past 5 years the Professional Effectiveness team has been doing gearheads workshops at our Catalyst conference to help technical professionals in different aspects of […]

The post Career Survival Skills for Gearheads appeared first on Mike Rollings.

Management Information for Managing Innovation

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Management information is not particular difficult to produce, it is difficult to make use of. Management information can be produced in quite a few ways and supported by quite a few methods, but too much management information will eventually clutter the line of sight of the decision makers and as such work against holistic management. […]

Contrasting Tale of Two Retailers – ASOS and Marks & Spencer

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I have been regularly tracking the developments for both these retailers over the past few years on my blogs. But the growing contrast between their performance couldn’t be more obvious than comparison of latest financial performance numbers. To be fair, M&S and ASOS is not a like for like comparison. M&S is your traditional, conventional, respected high street retailer. Probably in league of its own along with only a few other retailers such as John Lewis. While ASOS is the new kid on the block, fresh, young, vibrant and bold online retailer who has challenged every conventional retail wisdom and won almost on all occasions. Both are highly successful and set benchmark in a way for their respective retail segments. Hence the comparison is far more interesting because, in reality this is not so much a comparison between two retailers rather between two different retail business models. 
Photo Credit: Reuters/Paul Hackett
As for the actual financial performance, Marks and Spencer have posted the worst trading results in three years, with clothing and homeware down 6.8 per cent. The company said that clothing sales had been affected by stock issues, as well as the wet weather. In the first half of the year, M&S said it had run out of some of the best selling womenswear. These are the weakest set of quarterly figures the retailer has published since spring of 2005. Food sales in the UK rose 2.9pc but this was not enough to offset the slump in general merchandise, dragging total group sales down 0.7pc
Photo Credit: ASOS
In contract ASOS has had an impressive year, posting results ahead of expectations. Profits jumped 43% to £40.9 million. Revenues also showed strong growth, with the company taking £495 million compared with £340 million the previous year. The company’s international business lead the growth, with sales up 103% over the period, while UK sales only grew 7%. Australia, Russia, Singapore and China were highlighted as sales-boosting countries, while new websites were launched in Italy, Spain and Australia.
Above financial highlights drop enough hints about the reasons behind this contrasting performance:
  • Focus on international growth strategy and its successful execution
  • Successful adoption of new and evolving retail technologies
  • Product and portfolio innovation
  • Identification and strategy for growth customer segments
  • Better Supply-Chain integration with new technology distribution models
  • and i am sure there are a few more core retail seasonal trends, weather impact etc.
Let me also qualify my thinking on this blog by stating that though these are contrasting results, I have no doubt that M&S is and will remain one of the strongest retailers of the conventional high street model. And even M&S is implementing a few new technology led multi-channel strategies successfully. However, the new and evolved Retail Reference Architecture continues to differentiate ASOS from its conventional competitors. And to an extent, retailer like ASOS is creating new market places where traditional retailers are struggling to reach and expand. The company’s website attracts 16.6 million unique visitors a month and had 8.7 million registered users at the end of June. Technology is a key enabler for ASOS and this is proven by the fact that, ASOS sells more than 50,000 branded and own-label product lines, with around 1,500 new lines being introduced each week. This is agility in action and this is yet again a classic case study of how technology can truly provide a competitive advantage to business and operations of an enterprise.

References:
ASOS 

Contrasting Tale of Two Retailers – ASOS and Marks & Spencer

by
I have been regularly tracking the developments for both these retailers over the past few years on my blogs. But the growing contrast between their performance couldn’t be more obvious than comparison of latest financial performance numbers. To be fair, M&S and ASOS is not a like for like comparison. M&S is your traditional, conventional, respected high street retailer. Probably in league of its own along with only a few other retailers such as John Lewis. While ASOS is the new kid on the block, fresh, young, vibrant and bold online retailer who has challenged every conventional retail wisdom and won almost on all occasions. Both are highly successful and set benchmark in a way for their respective retail segments. Hence the comparison is far more interesting because, in reality this is not so much a comparison between two retailers rather between two different retail business models. 
Photo Credit: Reuters/Paul Hackett
As for the actual financial performance, Marks and Spencer have posted the worst trading results in three years, with clothing and homeware down 6.8 per cent. The company said that clothing sales had been affected by stock issues, as well as the wet weather. In the first half of the year, M&S said it had run out of some of the best selling womenswear. These are the weakest set of quarterly figures the retailer has published since spring of 2005. Food sales in the UK rose 2.9pc but this was not enough to offset the slump in general merchandise, dragging total group sales down 0.7pc
Photo Credit: ASOS
In contract ASOS has had an impressive year, posting results ahead of expectations. Profits jumped 43% to £40.9 million. Revenues also showed strong growth, with the company taking £495 million compared with £340 million the previous year. The company’s international business lead the growth, with sales up 103% over the period, while UK sales only grew 7%. Australia, Russia, Singapore and China were highlighted as sales-boosting countries, while new websites were launched in Italy, Spain and Australia.
Above financial highlights drop enough hints about the reasons behind this contrasting performance:
  • Focus on international growth strategy and its successful execution
  • Successful adoption of new and evolving retail technologies
  • Product and portfolio innovation
  • Identification and strategy for growth customer segments
  • Better Supply-Chain integration with new technology distribution models
  • and i am sure there are a few more core retail seasonal trends, weather impact etc.
Let me also qualify my thinking on this blog by stating that though these are contrasting results, I have no doubt that M&S is and will remain one of the strongest retailers of the conventional high street model. And even M&S is implementing a few new technology led multi-channel strategies successfully. However, the new and evolved Retail Reference Architecture continues to differentiate ASOS from its conventional competitors. And to an extent, retailer like ASOS is creating new market places where traditional retailers are struggling to reach and expand. The company’s website attracts 16.6 million unique visitors a month and had 8.7 million registered users at the end of June. Technology is a key enabler for ASOS and this is proven by the fact that, ASOS sells more than 50,000 branded and own-label product lines, with around 1,500 new lines being introduced each week. This is agility in action and this is yet again a classic case study of how technology can truly provide a competitive advantage to business and operations of an enterprise.

References:

Not All Innovation Is BIG Innovation

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A comment to last week’s post, “You call that innovation?” got me thinking about why most companies do so little innovating. Mark wrote:   On point 7 – Doing things that can’t be done. This is the realm of great innovation. This however is the most difficult, especially for public companies. Doing what can’t be […]

You Call That Innovating?

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Last week I was on a panel discussing innovation trends in technology for the board of directors of an information technology intensive company. They don’t make technology, but their primary product is a digital based service. One of the panel members and I had a lively discussion about the meaning of innovation. We were in […]