How I See the Enterprise Architect Role Evolving: From IT Custodian to Business Transformation Catalyst

By Prabhakar V The COO turns to the Enterprise Architect during an operations review: “Can we shift our aftermarket business to a servitized model in the next 180 days?” If your first thought is about […]

Agentic AI for the Next-Generation Contact Center; What CXOs Need to Decide Now

By Sanjoy Ghosh, AI & Digital Engineering Leader The last wave of “AI for the contact center” concentrated on assist: call summaries, auto-notes, knowledge snippets. Those are real wins when deployed with guardrails; one insurer’s direct […]

Navigating AI Frontier — Role of Quality Engineering in GenAI (Part Two)

By Shammy Narayanan In part one, we explored how the rise of GenAI has thrust Quality Engineering (QE) into an existential spotlight. Far from fading away, QE is evolving moving from executing test scripts to ensuring […]

Protecting the Crown Jewels: A Practical Playbook for Business Leaders

Protecting mission‑critical information requires disciplined asset classification, clear ownership and governance, targeted controls, and a security culture that makes protection part of business as usual. By Steve Durbin, Chief Executive, Information …

Everyone’s Right, and Everyone’s Wrong: The Viewpoint Problem in Architecture

By Paul Preiss There’s a point in almost every architecture meeting where everyone nods as if we all agree… and then proceeds to argue for an hour about completely different things. Someone shows a diagram. […]

TRIAL: Charting the Path from SCREAM to AARAM – A Simplified Guide for Effective Enterprise Architecture

By Rajeev Prashar (Editor’s Note: This article represents part four of an ongoing series. Part one, appeared on August 18, entitled “The Unavoidable ‘SCREAM’: Why Enterprise Architecture Must Transform for the Organization of Tomorrow“,  introduced […..

Cloud-Integrated Cyber–Physical Systems: Reliability, Performance and Power Consumption with Shared-Servers and Parallelized Services

With the rapid development of the digital economy, cloud computing services have been widely applied, and Infrastructure-as-a-Service (IaaS) has become a key application adopted by individuals, governments, and enterprises. However, the emergence of vi…

The Next Frontier of Enterprise AI Architecture: How Open-Source LLMs and Prompt Engineering Drive Strategic Advantage

By Bala Kalavala Summary In the race for AI-driven transformation, enterprise leaders face a critical decision: rely solely on proprietary large language models (LLMs) or harness the power and flexibility of the open-source ecosystem. This […]

What Is a Quantum Computer’s Speed Limit? Entanglement Can Provide an Answer

Since the 1990s, evidence has been growing that quantum computers should be able to solve a range of particularly complex computational problems, with applications in everything from supply chain management to medicine and beyond. A […]