How AI Is Transforming Enterprise Connectivity

By Sadia Tahseen As organizations accelerate their digital transformation journeys, artificial intelligence (AI) is redefining how enterprise applications interact. From the growing landscape of SaaS platforms, AI is driving a shift toward smarter, fas…

BITS & BYTES : The Foundational Lens for Enterprise Transformation

By Rajeev Prashar (Editor’s Note: This article represents part five of an ongoing series. Part one, appeared on August 18, entitled “The Unavoidable ‘SCREAM’: Why Enterprise Architecture Must Transform for the Organization of Tomorrow“,  introduced the…

LLM-Driven Brain Computer Interfaces and Their Transformative Impact on BFSI

By Dr. Magesh Kasthuri Brain Computer Interfaces (BCIs) have ushered in a new era of human-machine interaction, enabling direct communication between the brain and external devices. As Artificial Intelligence advances, Large Language Models (LLMs)—such…

Agentic AI for the Next-Generation Contact Center; What CXOs Need to Decide Now

By Sanjoy Ghosh, AI & Digital Engineering Leader The last wave of “AI for the contact center” concentrated on assist: call summaries, auto-notes, knowledge snippets. Those are real wins when deployed with guardrails; one insurer’s direct […]