service-cycle – EA Voices

Identifying meaning in context: VPECS and VPEC-T

May 15, 2013 by Tom Graves

In a multiple-stakeholder enterprise – which, in practice, is the case for every enterprise – how do we make sense of how each stakeholder views the context? What’s important to them? What’s not important to them? And why? And given…

Enterprise Canvas and the Service Cycle

April 29, 2013 by Tom Graves

How do we make sense of a service, for service-review and service-design? How can we usefully partition the service-activities to help make sense of that service? And how do we link those activities to the various forms of value that…