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service-cycle

Identifying meaning in context: VPECS and VPEC-T

May 15, 2013 by Tom Graves

In a multiple-stakeholder enterprise – which, in practice, is the case for every enterprise – how do we make sense of how each stakeholder views the context? What’s important to them? What’s not important to them? And why? And given…

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Categories Complexity / Structure, Enterprise Architecture, enterprise canvas, Sense Making, service-cycle, VPEC-T

Enterprise Canvas and the Service Cycle

April 29, 2013 by Tom Graves

How do we make sense of a service, for service-review and service-design? How can we usefully partition the service-activities to help make sense of that service? And how do we link those activities to the various forms of value that…

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Categories business, Business Architecture, Complexity / Structure, enterprise, Enterprise Architecture, enterprise canvas, Sense Making, service-cycle, service-design

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