LLM-Driven Brain Computer Interfaces and Their Transformative Impact on BFSI

By Dr. Magesh Kasthuri Brain Computer Interfaces (BCIs) have ushered in a new era of human-machine interaction, enabling direct communication between the brain and external devices. As Artificial Intelligence advances, Large Language Models (LLMs)—such…

How I See the Enterprise Architect Role Evolving: From IT Custodian to Business Transformation Catalyst

By Prabhakar V The COO turns to the Enterprise Architect during an operations review: “Can we shift our aftermarket business to a servitized model in the next 180 days?” If your first thought is about […]

Agentic AI for the Next-Generation Contact Center; What CXOs Need to Decide Now

By Sanjoy Ghosh, AI & Digital Engineering Leader The last wave of “AI for the contact center” concentrated on assist: call summaries, auto-notes, knowledge snippets. Those are real wins when deployed with guardrails; one insurer’s direct […]

Navigating AI Frontier — Role of Quality Engineering in GenAI (Part Two)

By Shammy Narayanan In part one, we explored how the rise of GenAI has thrust Quality Engineering (QE) into an existential spotlight. Far from fading away, QE is evolving moving from executing test scripts to ensuring […]

How Organizations Can Strategize in Maximising ROI in AI Investments

Dr. Magesh Kasthuri Artificial Intelligence (AI) is reshaping industries and transforming how organisations operate, innovate, and compete. As AI adoption accelerates, business leaders and IT executives are increasingly focused on understanding the ret…

Protecting the Crown Jewels: A Practical Playbook for Business Leaders

Protecting mission‑critical information requires disciplined asset classification, clear ownership and governance, targeted controls, and a security culture that makes protection part of business as usual. By Steve Durbin, Chief Executive, Information …