Business Architect’s Resource Survey – Last Chance

This survey is now closed. Information coming soon.   How do you learn about business architecture? Our survey on business architecture education resources is closing on Feb 5th. All participants will receive the research report detailing our findings of what sources business architects find most valuable in learning more about their profession. For free copy […]

The Business Architect as Change Agent

Today’s business architects play a variety of roles. Some are already delivering on the vision of business architecture. Others are on their way, rapidly working their way up the value contribution ladder. Still others have a smaller vision for business architecture and are happy working at a lower level of value contribution. One of the […]

The Business Architect’s Skill Set

Last week I taught a half-day workshop on Kick-starting Business Architecture at the 2013 Building Business Capability conference in Las Vegas. I had 75 participants from a wide variety of backgrounds including business architects, business analysts, enterprise architects, project managers, business process managers, business managers, and strategists. A very diverse group to say the least. […]

Career Path – Management

Career Path for Management Roles There are three job descriptions in the management career path for our IT department.  The entry level position is Team Leader.  The Team Leader role has day to day operational responsibility for the services delivered by their team.  The role also has tactical responsibility for project resourcing and reports to […]

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Career Paths – Client Services

Career Path for Client Services Roles There are four job descriptions in the client services career path for our IT department.  The entry level position is Student Worker.  This role supports the staff on the IT Service Desk and allows us to extend our hours of service to the University. The next level is Client […]

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Career Paths – Project Management

Career Path for Project Management Roles There are two job descriptions in the project management career path for our IT department.  The entry level position is Project Manager.  This role supports the Director of Information Technology with small project management functions. The next and final level is Senior Project Manager.  This role continues to provide […]

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Career Paths – Administration

Career Path for Administration Roles There are two job descriptions in the administrative career path for our IT department.  The entry level position is Administrative Assistant.  This role supports the Director of Information Technology with basic administrative functions. The next and final level is Technical Services Coordinator.  This role continues to provide all the basic […]

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Building IT Career Paths by Standardizing Competencies

This post describes our journey to building standardized IT career paths.  When I joined the American University of Sharjah in September 2012, I booked one to one meetings with all my staff.  One of the predominant themes from our talks was the lack of clarity on what their respective career paths looked like.   In […]

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Will the Real Business Architect Please Stand Up

What is the role of the business architect? Interest in business architecture is growing dramatically. Though there is a great deal of discussion, there is little consensus about what business architecture is, how it should be pursued, and what value it delivers. There is also little consensus on who business architects are and what they do. […]

What does Excellent look like? Improving Performance Appraisals

What does Excellent look like?  I have been doing performance appraisals over the past few weeks for my IT team at  the American University of Sharjah.   In the past, there was no guidance or standards for how to evaluate our team members’ performance consistently.   Previous appraisals were done more to make people feel […]

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Think Different!

 “If you do what you have always done, you’ll get what you have always gotten.” This quote is variously attributed to the self-improvement guru, Tony Robbins, Albert Einstein, Henry Ford, Mark Twain, and perhaps others. The fact that it is so often quoted points not to its truth but to its implication – we struggle […]