IBM Think 2025: A Bold Step Toward AI-First Enterprise Transformation
Get Forrester’s five key takeaways from the recent IBM Think 2025 event and our five pieces of advice for technology leaders based on what we heard.
Ted Schadler
Map Your Way To Digital Technology Mastery
Forrester defines digital transformation as harnessing digital assets to continually improve customer outcomes while increasing operational agility. Digital transformation is a state of being, it’s not something with definitive beginning and ending poi…
The Sorry State of Digital Transformation in 2018
Software eats the world, right? We’ve been saying that for how long now? (1997 in my case, I think.) And we’re still transforming? Yep. That’s taking so long is just an indication of just how hard it is for companies to change how the…
Should You Build A Platform Business?
Question: Should you build a platform business? Answer: Maybe. Let’s go beyond the ecosystem hype and figure this thing out together. But first, what is a platform business? I think of it as a company that exposes its capabilities in ways that cu…
The Forrester Wave: Digital Experience Service Providers, Q4 2017
In our 23-criteria evaluation of digital experience service providers, we identified the 14 most significant ones — Accenture, Deloitte, Digitas, EPAM, Epsilon, IBM, Isobar, MRM//McCann, PwC, SapientRazorfish, Tata Consultancy Services (TCS), VML, Wipr…
Which Digital Agency Should You Use?
I believe most firms have an existential need for a great digital experience service provider — an agency or consultancy — that can help them design, build, and sometimes operate the complex digital experiences your customers crave. Your ne…
Accenture Joins The Apple Enterprise Train
To be successful in the enterprise, Apple needs to find partners that can build complex, end-to-end mobile solutions. In 2014, IBM was the first tech giant to do a deal to bring Apple’s development and design expertise into its consulting practice. Deloitte followed suit in 2016. Accenture Digital has now joined these consultancies as a […]