3 years, 1 month ago

All Aboard the Innovation Band Wagon?

  It seems like everyone wants to be an innovator nowadays. Being “digital” is in – never mind what it means, you’ve just got to be “digital”. Being innovative, however, is more than being buzzword-compliant. Being innovative, particularly in a digital sense, means solving problems (for customers, not yourself) in a new way with technology. […]

3 years, 7 months ago

“Want Fries with That?”

Greger Wikstrand and I have been trading posts about architecture, innovation, and organizations as systems (a list of previous posts can be found at the bottom of the page) for quite a while now. His latest, “Technology permeats innovation”, touches on an important point – the need for IT to add value and not just […]

5 years, 4 months ago

One Simple Solution to Unite the CIO and CMO

Why can’t CIOs and CMOs just get along? Based on my experience, there is one primary reason why their relationship is adversarial: the CIO and CMO can’t agree on who is responsible for what, so they are perpetually trampling on each other’s toes. Our 2014 Digital IQ study identified a strong CIO-CMO partnership as one of the five critical behaviors to maximizing the value from digital technology investments. The majority (70%) of top performers in our […]