Aggregated enterprise architecture wisdom
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High-performing companies are redefining process excellence in the age of AI. In this presentation, Ina explores how AI is reshaping business processes—from rigid, rule-based workflows into intelligent, adaptive systems that learn and evolve…
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In 2018 MIT CISR published the book What’s Your Digital Business Model? based on several years of survey and case study research. In this presentation, Peter presents a provocative business model framework on how we anticipate firms will mak…
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MIT CISR introduced a four-stage enterprise AI Maturity framework in 2024 to help enterprise leaders make sense of the AI landscape and identify how to create value from the technology. Recent survey results show that enterprises are making …
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In this presentation, Alan unpacks the risks, benefits, and costs associated with each of four IT operating models and shares how leading organizations’ IT functions support business units whose performance is heavily IT and AI dependent. Bu…
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In last year’s MIT CISR research study on real-time businesses, we found that top-performing companies on both margin and growth operated businesses more in real time (e.g., onboarding and serving customers more in real time). In 2025, we co…
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As organizations become more AI-fueled and pursue complex digital business opportunities, they must have a new system of guardrails that enable them to innovate quickly yet safely. Leaders must also prove that every data byte and model run i…
At Gartner ITxpo 2025, themes such as composable business, AI,…
Here’s what most transformation leaders discover the hard way—agile methodology alone hits a ceiling. The real breakthrough happens when you pair a product operating model with your agile practices.
By Lisa Woodall A decade or so ago, the shape of a successful organisation was physical. Headquarters in prime locations. Retail parks filled with customers. Meeting rooms booked weeks in advance. The property portfolio was […]
While often overshadowed by buzzwords and tech trends, financial literacy enables leaders to spot early distress signals, assess business health, and make grounded decisions. This Advisor presents two enduring insights: first, while earnings drive head…
At Forrester, we’re deprecating the term configuration management database in our research. Instead you’ll increasingly see it termed “IT management graph.” Find out why.
By Blair S. Walker Physicist Albert Einstein famously posited that if he only had an hour to crack a daunting problem, he’d devote 55 minutes to understanding it and only five minutes to crafting a […]