5 years, 9 months ago

BPM is Bigger and Better this year at Enterprise World

Wow, Enterprise World 2013 is really shaping up nicely and I am very happy with the speakers we have secured, to not only share how BPM is evolving in the market, but also at OpenText. First, we have a great keynote session with Jim Sinur, Gartner emeritus and expert in the field of Business Process […]

Related posts:

  1. Driving Customer Satisfaction and Improving Employee Productivity at PSCU – Join us at PEX BPM Open House on October 9th! Are you actively looking for a BPM solution? Just learning…
  2. OpenText Metastorm Named KMWorld Magazine Trend-Setting Product of the Year We are thrilled to announce that for the 7th consecutive…
  3. Customer-Driven Conversation Understanding how to handle customer needs and expectations is critical…

Related posts brought to you by Yet Another Related Posts Plugin.

5 years, 9 months ago

Driving Customer Satisfaction and Improving Employee Productivity at PSCU – Join us at PEX BPM Open House on October 9th!

Are you actively looking for a BPM solution? Just learning about BPM and want to know what solutions are available? Interested in learning how organizations have successfully implemented BPM? Then join us, Wednesday, October 9th at 12:00pm Eastern, at the BPM Open House to learn how to make the most of your BPM investment and […]

Related posts:

  1. Customer-Driven Conversation Understanding how to handle customer needs and expectations is critical…
  2. Social BPM and Smart Process Apps Are Improving Productivity for All Process Participants OT: OpenText recently contributed a chapter “How Social Technologies Enhance…
  3. Information Right from the Source Providing high degrees of customer service, while managing costs is…

Related posts brought to you by Yet Another Related Posts Plugin.

5 years, 11 months ago

Injecting Some Youth in Aging Applications: Insurance Case Study

As I engage more with customers in the FSI space, I realize that many lack a comprehensive view of business performance. Most have been dependent on aging legacy systems that don’t integrate information across their business operations. Consequently, these companies do not have an end-to-end view of their customers and aren’t truly customer-centric.

Related posts:

  1. Human vs. Machine: How Adaptive Case Management Helps Insurance Firms Serve Customers Have you seen the movie Real Steel? In the storyline…
  2. OpenText Smart Process Applications: At the Intersection of Social Street and Core Systems Ave Last week, I helped kick off OpenText’s EIM Days in…
  3. With Smart Process Applications, More is Always Better Assure provides a set of over 70 pre-built services and…

Related posts brought to you by Yet Another Related Posts Plugin.