6 years, 11 days ago

Driving Customer Satisfaction and Improving Employee Productivity at PSCU – Join us at PEX BPM Open House on October 9th!

Are you actively looking for a BPM solution? Just learning about BPM and want to know what solutions are available? Interested in learning how organizations have successfully implemented BPM? Then join us, Wednesday, October 9th at 12:00pm Eastern, at the BPM Open House to learn how to make the most of your BPM investment and […]

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  1. Customer-Driven Conversation Understanding how to handle customer needs and expectations is critical…
  2. Social BPM and Smart Process Apps Are Improving Productivity for All Process Participants OT: OpenText recently contributed a chapter “How Social Technologies Enhance…
  3. Information Right from the Source Providing high degrees of customer service, while managing costs is…

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6 years, 4 months ago

Putting the “Super” in QSuper

“We have all heard the story before: organizations trying to become more customer-centric but can’t because they are held back by ageing applications and siloed operations that leave them unable to keep up with the demands of the modern customer. I have been working a lot recently with customers in the Financial Services industry where this issue is extremely prevalent.”

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  1. We’re talking Smart Process Apps — and so is Forrester. “Smart Process Apps are a reflection of innovations we have…
  2. With Smart Process Applications, More is Always Better Assure provides a set of over 70 pre-built services and…
  3. Hewlett-Packard: On Uncovering Global Processes Organizations worldwide rely on enterprise software solutions to understand and…

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6 years, 5 months ago

We’re talking Smart Process Apps — and so is Forrester.

“Smart Process Apps are a reflection of innovations we have been delivering in our business over the past few years — giving our customers more agile work environments, helping them innovate faster, and solving problems that extend beyond the boundaries of BPM for our customers.”

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  1. When It Comes to Mobile Apps – Thin is In! One of the big topics of discussion regarding mobile is…
  2. Forrester Ranks Top Business Process Management Suites Yesterday Metastorm announced that it has been recognized as a…
  3. OpenText Smart Process Applications: At the Intersection of Social Street and Core Systems Ave Last week, I helped kick off OpenText’s EIM Days in…

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