5 years, 3 months ago

The Value of Deployment Options

By Bernadette Nixon and Isam Alyousfi
The announcement today that OpenText has acquired Netherlands-based Cordys will provide significant value to customers, partners, and prospects. Not only does it give them many new capabilities, but it also gives them a host of new options for deployment. This kind of power and flexibility is what we strive for at OpenText, and this acquisition takes us to a whole new level.

The new capabilities of the Cordys platform mean that we can offer on-prem, SaaS and PaaS BPM and Case Management solutions all in the same platform, which adds convenience, efficiency, and value for our customers. The Cordys platform also includes a built-in ESB, RIA (Rich Internet Applications) framework, master data management, rules engine, business activity monitoring, and cloud orchestration capabilities.

Cordys has also created a composite applications framework (CAF) with mash-up capabilities, so our customers will be able to build custom applications quickly, and integrate them to their backend systems, all from an intuitive interface that is really usable by business analysts. The CAF will be a nice complement to our Assure platform, which provides pre-built service delivery-focused processes and user interfaces, and together they redefine the term “time-to-value” for our customers.

The acquisition also brings a new level of flexibility in development and deployment. Many customers and partners are looking to the cloud to ease the burden of managing hardware and infrastructure, and the Cordys platform can take them there. The platform was built from the ground up for the cloud, and is a true multi-tenant solution that offers a complete middleware Platform-as-a-Service (PaaS) solution, with cloud orchestration for BPM / case management and the underlying infrastructure. This includes app development, app integration, and enterprise mobility, from an on-premise deployment, 100% cloud deployment, or with a hybrid cloud model. While many of our customers will continue to deploy Assure, MBPM, and Case & Process 360-based solutions on-premise, we know others will choose to deploy with OpenText in the cloud. That’s true flexibility, and flexibility increases value.

Also important about the acquisition is that we now have a very compelling offering for OpenText partners, including ISVs, SIs, and Managed Service Providers to develop and deploy their own process automation solutions to a much broader set of customers than we could reach alone. These might be horizontal, vertical, or custom solutions that will bring specific functionality to meet specific business needs in new markets.

So we couldn’t be happier with the news. We now have a very comprehensive set of products that cover the application development needs of even the largest global organizations. When we add the capabilities of the broader OpenText EIM platform, which includes content management and customer engagement management – all from a single vendor – we have an extremely compelling and competitive offering that’s going to be very hard to beat.

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5 years, 6 months ago

Putting the “Super” in QSuper

“We have all heard the story before: organizations trying to become more customer-centric but can’t because they are held back by ageing applications and siloed operations that leave them unable to keep up with the demands of the modern customer. I have been working a lot recently with customers in the Financial Services industry where this issue is extremely prevalent.”

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6 years, 6 months ago

High-Velocity BPM Comes to the Cloud

For years, we have been known for our ability to rapidly deliver BPM solutions to our clients. It is also known that as a result of our intuitive user experience, many of our customers have quickly become self-sufficient in building a large portfolio of automated processes across their businesses.  Many customers have over hundreds processes […]

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6 years, 7 months ago

Must-See Guide to #GartnerBPM!

It’s that time of year again – the Gartner BPM Summit – where all of the business process management (BPM) gurus are set to gather together in Baltimore to discuss what is going on in the BPM world. The hot topics this year, not surprisingly, include case management, mobility, gamification and social media, and basic […]

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6 years, 8 months ago

Expanding the Envelope of BPM

Organizational leaders face difficult decisions when it comes to balancing change against ROI expectations. Does change justify the cost in terms of time, money and resources? At the end of the day, executives are looking solutions that can help them create and sustain an agile business while minimizing waste. Over the years organizations have achieved […]

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6 years, 8 months ago

A Rising Tide Lifts All Ships

How BPM Can Increase Your Overall SharePoint Maturity Over 43% of organizations deploying SharePoint are looking to purchase workflow or business process management (BPM) add-on applications for the platform, according to the 2011 “How Are Businesses Using SharePoint” survey. Like many businesses deploying SharePoint, usage within the organization expands dramatically as users find it a useful […]

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6 years, 9 months ago

Gamification is Central to Social

Years ago when I was in school, I asked my business professor to share a bit of advice that he had found invaluable throughout the years. He offered me a simple quote, “Keeping score, improves the score.” I cannot count the number of times I’ve been reminded of that bit of advice. The idea of knowing what […]

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6 years, 9 months ago

Must-See Live Webinars for February

February might be the shortest month of the year, but that’s not holding us back. Our calendar this month is jam-packed with informative webinars on a variety of topics around business process management (BPM) and enterprise architecture (EA). Check out the list below to see what we have to offer and be sure to register! […]

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6 years, 9 months ago

Q&A Series: The Evolution of EA

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6 years, 9 months ago

Q&A Series: The Value of EA and BPA

In November and December, Gartner released the Magic Quadrants for Enterprise Architecture (EA) and Business Process Analysis (BPA) respectively.  We thought we’d discuss some of Gartner’s observations about trends in both EA and BPA along with many questions we’ve heard from our customers and prospects over the years.  We are thrilled about our leadership positions […]

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6 years, 11 months ago

When It Comes to Mobile Apps – Thin is In!

One of the big topics of discussion regarding mobile is whether the mobile app market is moving towards native apps that are OS/device specific, or whether it is moving towards device neutral platforms such as HTML5. Today the mobile market is marked by a combination of native apps, device neutral apps and hybrid apps which […]

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6 years, 11 months ago

Upping the Ante: Combining ECM and BPM to Drive Better Business Outcomes

We’re excited to announce that our customers can now leverage the capabilities of the OpenText enterprise content management (ECM) and dynamic case management (DCM) together to achieve better business outcomes by bridging the gap between content and process. Bringing Together Content and Process According to Forrester Research, dynamic case management is a highly structured but […]

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