social bpm

9 years, 11 months ago

BPM is Bigger and Better this year at Enterprise World

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Wow, Enterprise World 2013 is really shaping up nicely and I am very happy with the speakers we have secured, to not only share how BPM is evolving in the market, but also at OpenText. First, we have a great keynote session with Jim Sinur, Gartner emeritus and expert in the field of Business Process […]

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  1. Driving Customer Satisfaction and Improving Employee Productivity at PSCU – Join us at PEX BPM Open House on October 9th! Are you actively looking for a BPM solution? Just learning…
  2. OpenText Metastorm Named KMWorld Magazine Trend-Setting Product of the Year We are thrilled to announce that for the 7th consecutive…
  3. Customer-Driven Conversation Understanding how to handle customer needs and expectations is critical…

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9 years, 11 months ago

How knowledge workers are engaging with information

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The way people engage with processes is changing. People are shifting toward increased usage of social media techniques and rich media to make business decisions, and this is evident in numerous service delivery workflows that span both inside and outside an organization. This can add efficiency and productivity to getting work done. But there is […]

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  1. Being Human: Why Knowledge Workers Need Adaptive Case Management How important is the human factor in driving meaningful process…
  2. Knowledge Management (and beyond!) with Metastorm Metastorm was recently named to KMWorld Magazine‘s “100 Companies that…
  3. Information Right from the Source Providing high degrees of customer service, while managing costs is…

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10 years, 3 months ago

Social BPM and Smart Process Apps Are Improving Productivity for All Process Participants

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OT: OpenText recently contributed a chapter “How Social Technologies Enhance the BPM Experience for all Participants” to the book “Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology”. What prompted OpenText to write about Social BPM?

DW: We are excited about exploring the technology and usage models found in social applications and the results that can be achieved by mapping them to the unique characteristics, diverse participants and emerging opportunities in Business Process Management (BPM).

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  1. We’re talking Smart Process Apps — and so is Forrester. “Smart Process Apps are a reflection of innovations we have…
  2. OpenText Smart Process Applications: At the Intersection of Social Street and Core Systems Ave Last week, I helped kick off OpenText’s EIM Days in…
  3. OpenText Smart Process Applications: The Importance of Process On-Ramps and Off-Ramps Have you ever used your fingernail to turn a screw…

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10 years, 6 months ago

OpenText Smart Process Applications: The Importance of Process On-Ramps and Off-Ramps

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Have you ever used your fingernail to turn a screw or the heel of your shoe to hammer a nail? I thought so.  Didn’t work out so well did it? You used a workaround because, at the time, you didn’t have the right tool for the job. It’s the same thing when certain dynamic processes […]

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  1. OpenText Smart Process Applications: At the Intersection of Social Street and Core Systems Ave Last week, I helped kick off OpenText’s EIM Days in…
  2. OpenText Smart Process Applications: In The Age of the Customer BPMS is not enough We live in “In the Age of the Customer” a…
  3. Work Smarter – Introducing Metastorm Smart Business Workspace In our recent blog post about the Future of Social…

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11 years, 4 months ago

Gartner BPM: A view from a Sales Engineer

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Three weeks ago I was asked to attend the Gartner BPM Summit to work my company’s both. Over the years I have developed a love/hate relationship for these events. On the one hand, I love talking to attendees and learning about their work, the challenges they face, and thinking about how we “BPMers” can help […]

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  1. Thoughts from Gartner BPM Summit Gartner Business Process Management Summit is in full swing and…
  2. Power of EA + BPM: Thoughts from Gartner EA Summit The Gartner Enterprise Architecture Summit in London came to a…
  3. Must See Guide for Gartner BPM Summit As one of the largest BPM conferences in the world,…

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11 years, 10 months ago

The Buzz from our User Summit: Live Demo of Social & Mobile BPM

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At our annual User Summit (Nov 7 – 9) in Reston, VA, one of the most talked about presentations was the demonstration of OpenText’s new mobile and social BPM capabilities. Steve Russell, SVP and CTO of our business process solutions group, walked the audience of over 400 attendees through a scenario where people were: • interacting […]

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  1. From Social Stigma to Social Synergy It is remarkable how quickly social technologies have become the…
  2. Mobile BPM: Connecting People to Process Wherever They Are In an increasingly more mobile society, work is not completed…
  3. 7 Reasons You Want to Attend the OpenText BPM User Summit! For the past nine years Metastorm has hosted its Global…

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12 years, 1 month ago

Doing More with Less, the Smart Way

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A few weeks ago I was paging through an issue of Mother Jones and the article, “All Work and No Pay: The Great Speedup” caught my eye. The story discussed how more and more, managers are asking their employees to take on heavier workloads with longer hours without any incentives. What was even more striking […]

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  1. Work Smarter – Introducing Metastorm Smart Business Workspace In our recent blog post about the Future of Social…
  2. Oil & Gas Companies Under Pressure Oil companies [are] essentially spending twice as much to undertake…
  3. Responding to the Recession As unemployment rates continue to rise and the speculation surrounding…

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12 years, 2 months ago

From Social Stigma to Social Synergy

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It is remarkable how quickly social technologies have become the primary way that many people communicate and collaborate. Yet in many companies the use of these technologies is seen as detrimental time wasters that should be prohibited in the workspace. One of the reasons that social technologies have gotten a bad rap stems from their […]

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  1. The Future of Social BPM Over the years organizational development processes have evolved to meet…
  2. Metastorm Raises the Bar on Social BPM There continues to be a great deal of buzz around…
  3. Extending Our Leadership We’ve got some great news! Last week, IDC MarketScape announced…

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12 years, 5 months ago

Must See Guide for Gartner BPM Summit

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As one of the largest BPM conferences in the world, the Gartner BPM Summit offers objective advice and insights into some of the latest issues, disciplines and trends emerging in the BPM community.  With the Gartner BPM Summit coming up next week in Baltimore, we thought we’d take this opportunity to pull together a quick […]

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  1. Visit Metastorm at Gartner Symposium/ITxpo! Last week, Metastorm announced that we are heading down to…
  2. Gartner Ranks Metastorm as Leader in Business Process Management Suites Gartner unveiled its latest Magic Quadrant for Business Process Management…
  3. Gartner’s predictions for 2010 and beyond  Recently industry analyst firm Gartner, inc. unveiled 5 Business Process…

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