7 years, 11 months ago

Doing More with Less, the Smart Way

A few weeks ago I was paging through an issue of Mother Jones and the article, “All Work and No Pay: The Great Speedup” caught my eye. The story discussed how more and more, managers are asking their employees to take on heavier workloads with longer hours without any incentives. What was even more striking was that despite of the economic downturn in 2009 and the significant reduction in the workforce, U.S. productivity increased twice as much as it had in 2008, and twice as fast again in 2010.

The fact is – many companies are taking advantage of the downturn to rationalize operations and asking employees to do more with less. However, as I read through the story, I couldn’t help but think… in this economy people are working harder and longer, but are they working smarter?

And we’re not done yet. With an uncertain economic forecast at the forefront of their minds, executives today have the tendency to look for ways to further reduce their spending by cutting people, travel, budgets, events and anything deemed as non-essential. However, from my experience, many of the organizations are cutting without a plan. Doing more with less requires a more disciplined approach to executing your business plan. Doing more with less requires a smarter approach to deliver results.

We are fortunate today that business systems are beginning to incorporate the technologies that help improve the way work is done in an organization. By discovering best practices and automating business processes accordingly, companies can do more with less without shifting the full burden to their knowledge workers. Today, there are solutions that can help you dramatically improve process efficiency and employee productivity across your organization.

Business process management (BPM) software gives your organization the power and knowledge to work better, smarter and faster.

Increase your efficiency
Instead of cutting resources and offloading more work onto your employees, you can use BPM to understand and automate key processes – resulting in greater efficiency, fewer resources and reduced overhead.

Foster collaboration with knowledge workers across your enterprise
Finding a BPM tool with meaningful social networking capabilities gives knowledge workers the resources to collaborate on projects and access the right information, content and resources, effortlessly. With features – such as user profiles that highlight availability, skill sets and roles – managers can allocate work to the appropriate person, with the right skills and work load. This helps reduce stress on the knowledge worker and ensure projects are completed in a timely, efficient manner.

Establish greater visibility
For most organizations, it isn’t until they have delivered an initial BPM project that they can truly see their organization’s capabilities and where they can continue to make improvements. Once your processes are deployed through BPM you have the ability to understand the interrelationships within your processes to identify the right redundancies, discover process gaps and uncover underutilized systems. Instead of cutting resources you can make smart decisions that positively impact performance, profitability and customer experience, while promoting employee satisfaction.

With the final word on this economic downturn still unknown, it isn’t likely that companies will begin immediately adding back the positions lost. But, companies can do more to support the business in achieving more with fewer staff and without shifting the entire burden on their employees. Working smarter requires action and initiative on the part of companies to find better practices and enable employees with tools that are more on par with the technology solutions they use in their personal life. You’re just a call away to find out how.

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