3 Tips to Improve New Client On-boarding

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In its nature, new client on-boarding is prone to error. For example, to bring on a new customer a financial services firm often goes through redundant, manual paper-intensive processes – producing bottlenecks so large that it takes several weeks, or even months, for a customer to be fully integrated. The process, while seemingly effective at […]

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Why are the elite the elite?

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An interesting follow-on this afternoon from the themes of the previous post, ‘Rethinking the architecture of management‘. I was wandering around down town, doing the shopping. Outside this rather nice old traditional-style grocer’s shop, there’s a mob of 20-something students – Swiss, apparently – from the local ‘English as a Foreign Language’ college. Their lecturer […]

Forrester Business Process Conference: How Dynamic Case Management Helps Businesses Hit High Velocity Improvements

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I just returned from this year’s Forrester Business Process Conference (#BPF11) in Boston and once again gained some great industry insights. I was especially taken by the keynote from Forrester’s Craig Le Clair who has done some outstanding work on the role of dynamic or adaptive case management in achieving business improvement. Craig was joined […]

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Rethinking the architecture of management

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Why is management the way that it is? Does it work well that way? And what part does the architecture of management play in determining how well it does or doesn’t work? (This is probably another politically-risky post for me to play with, but never mind… ) In recent weeks I’ve repeatedly come across four […]

Five Things to do in order to deal with KPIs for Enterprise Architecture Processes

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Measuring Enterprise Architecture Processes In most enterprises that applies Enterprise Architecture will there be a need to measure how the enterprise is progressing from adapting the Enterprise Architecture Program and there will be some stakeholders who would like to know … Continue reading →

Backbone and business-rules

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What would be the ‘backbone’ of an enterprise-architecture? And where would business-rules fit into that picture? This is a perhaps somewhat tangled follow-on from four different threads: my previous ‘backbone’ posts ‘Agility needs a backbone‘ and ‘Architecting the enterprise backbone‘ Peter Bakker‘s exploration ‘The Enterprise Backbone‘ Carole-Ann Matignon‘s post ‘Visual Logic: A picture is worth […]

Dependency and resilience in enterprise-architecture models

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This one’s back on the metamodel theme again, and is a follow-up to a query by Peter Bakker in his post ‘Thinking about Graeme Burnett’s questions‘, in reply to my previous post ‘EA metamodel: two questions‘. Peter wrote: I think that the most important question of all is still missing, namely: – What do you rely […]

The politics of "top-down"

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Top-down is very unfashionable these days. David Cameron, the British Prime Minster, talks about “ending the old big-government, top-down way of running public services, releasing the grip of state control and putting power in people’s hands” (Cameron …

The politics of "top-down"

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Top-down is very unfashionable these days. David Cameron, the British Prime Minster, talks about “ending the old big-government, top-down way of running public services, releasing the grip of state control and putting power in people’s hands” (Cameron …

Unicom EA Forum

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Here is my presentation from the Unicom Enterprise Architecture Forum in London on Thursday September 29th.

Next Generation Enterprise Architecture
View more presentations from Richard Veryard.

And here is Philip Boxer’s presentation, which outline…