Key Considerations When Allowing a Vendor to Train Its AI Models on Customer Data

By Katrina Slack and Vito Petretti Most services agreements for vendor-provided technology services contain standard provisions allowing vendors to use customer data and data generated through the provision of services to improve and enhance service […]

The Chief Data Privacy Officer as the Architect of Ethical AI, Responsible AI, and Enterprise AI Governance

By Dr. Magesh Kasthuri Artificial intelligence is now shaping how organizations make decisions, deliver services, manage operations, and engage with customers. Yet the more deeply AI becomes embedded in business processes, the more essential it […]