Aggregated enterprise architecture wisdom
In my two previous blog posts, I described dependency analysis and impact analysis. These two kinds of analysis focus on what you might call the steady state of your enterprise, or the enterprise at rest. But there is also the enterprise in…
As I crawl closer towards launching the Patreon for what I’ve loosely nicknamed ‘the bucket-list‘, I perhaps ought to be blunt about this: it’s called ‘the bucket-list’ for a reason. Lots of reasons, actually. And most of them pretty bleak ones,…
Mobile self-checkout technology promises to not only streamline the physical checkout experience, but more importantly, to bring an augmented digital shopping experience to the physical store. When mobile self-checkout shoppers scan items to put in their physical baskets, digital business leaders will have real-time digital basket data to drive more relevant up-sell, cross-sell, and contextual […]
Deep work is what produces the things that matter in the world. Shallow work is just a glue.
As our clients know, I’ve been writing a lot about strategies for recruiting and retaining developers, and building shop cultures where they can thrive. In the U.S. we’re currently in a sellers market when it comes to development talent. According to the BLS, firms will need to find almost half a million developers between 2014 […]
continuing from
Culture, a barrier to Digital
McKinsey concludes: “Leaders hoping to strike the right balance have two critical priorities… One is to embed a mind-set of risk taking and innovation through all ranks of the enterprise. The …
At the end of my last post, “What Makes a Monolith Monolithic?”, I stated that I didn’t consider the term “monolithic” to be inherently derogatory. It is, rather, a descriptive term relating to the style of organizing an application’s architecture. Depending on the context the system operates within, a monolithic architectural style could lie […]
Enterprises deliver services poorly, especially to themselves. From onboarding employees to approving contracts, when you need someone else’s help, the results are often dismal. “Send an email to our shared Inbox so we can ignore it” is too often the default. This won’t work in the Age of the Customer. Your employees are full participants in […]
Maria Popova’s Brainpickings is one of the great joys of the Internet, so it seems churlish to quibble with something that appears there. But I’m going to, because I think the subject matters and never more than now. One of the pieces from this week highlights Josef Pieper’s paean to the music of Bach. Now I […]
In the digital age, whether an organization will experience a cyber disruption is not a question of “if” but “when?” Although disruptive events may be inevitable, they can be prepared for with some strategizing and planning.
Marketing teams are increasingly interested in leveraging branded chatbots, but most struggle to deliver business value. My recently published report, Case Study: Take A Focused And Disciplined Approach To Drive Chatbot Success, shows how OCBC Bank in Singapore is bucking the trend: The bank recently created Emma, a chatbot focused on home loan leads, which […]