Service-design: How long is a service?
It was my grandmother’s 80th birthday. My parents wanted to make it a special occasion for her and for the family, so they booked us in for a meal at a place called Le Talbooth – then, as now, a decidedly…
Aggregated enterprise architecture wisdom
It was my grandmother’s 80th birthday. My parents wanted to make it a special occasion for her and for the family, so they booked us in for a meal at a place called Le Talbooth – then, as now, a decidedly…
continuing
Comments on McKinsey’s article on “Nine questions to help you get your digital transformation right”
“Is your IT operating at two speeds?”
As much that sounds weird today, when Gartner talks about a “two mode IT”,
continuing
Comments on McKinsey’s article on “Nine questions to help you get your digital transformation right”
“Is your IT operating at two speeds?”
As much that sounds weird today, when Gartner talks about a “two mode IT”,
It is said that Enterprise Architecture is a tool for transformation. it is among other things. Without an EA, a transformation is blind. It does not see the objects around and in its path. Thus, the transformation bumps into them or it fails to see th…
You might perhaps describe this piece as “praising with faint damns” – but oh, it’s so nice to be able to say something nice for once about The Open Group! Okay, yeah, maybe a bit unkind to start this that…
“Do you have mechanisms to challenge ideas?”
“Are your people empowered to act?”
“Do you have mechanisms to challenge ideas?”
“Are your people empowered to act?”

It’s been a while since I’ve blogged; not because I’ve had nothing to say, but rather because I’ve been busy with my colleagues Ted Schadler, James McCormick, and Holger Kisker working on a new line of research. We wanted to examine the fact that business satisfaction with analytics went down 21% between 2014 and 2015, despite big investments in big data. We found that while 74% of firms say they want to be “data-driven,” only 29% say they are good at connecting analytics to action. That is the problem.
Ted Schadler and I published some initial ideas around this idea in Digital Insights Are The New Currency Of Business in 2015. In that report, we started using the phrase digital insight to talk about what firms were really after ― action inspired by new knowledge. We saw that data and analytics were only means to that end. We also found that leading firms were turning data into insight and action by building systems of insight ― the business discipline and technology to harness insights and consistently turn data into action.
Here is a key figure from that report:
It’s been awhile since I’ve blogged; not because I’ve had nothing to say, but rather because I’ve been busy with my colleagues Ted Schadler, James McCormick, and Holger Kisker working on a new line of research. We wanted to examine the fact that business satisfaction with analytics went down 21% between 2014 and 2015, despite big investments in big data. We found that while 74% of firms say they want to be “data-driven,” only 29% say they are good at connecting analytics to action. That is the problem.
Ted Schadler and I published some initial ideas around this idea in Digital Insights Are The New Currency Of Business in 2015. In that report, we started using the phrase digital insight to talk about what firms were really after ― action inspired by new knowledge. We saw that data and analytics were only means to that end. We also found that leading firms were turning data into insight and action by building systems of insight ― the business discipline and technology to harness insights and consistently turn data into action.
Here is a key figure from that report:
The enterprise collaboration (EC) landscape is rife with innovative products that begin with a narrow feature set (e.g., Box for document collaboration or Slack for group messaging). Viral growth and company value often follow — along with competitors…
The enterprise collaboration (EC) landscape is rife with innovative products that begin with a narrow feature set (e.g., Box for document collaboration or Slack for group messaging). Viral growth and company value often follow — along with competitors…