2 years, 6 months ago

Square Pegs, Round Holes, and Silver Bullets

People like easy answers. Why spend time analyzing and evaluating when you can just take some thing or some technique that someone else has already put to use and be done with it? Why indeed? I mean, “me too” is a valid strategy, right? And we don’t want people to get off message, right? And […]

2 years, 11 months ago

Strategic Tunnel Vision

  Change and innovation are topics that have been prominent on this blog over the last year. In fact, Greger Wikstrand and I have traded a total of twenty-six posts (twenty-seven counting this one) on the subject. Greger’s last post, “Successful digitization requires focus on the entire customer experience – not just a neat app” […]

3 years, 6 months ago

Storm Clouds: DropBox’s Back to the Future Moment

One of the big news items from last week was DropBox’s announcement that it had brought its file storage infrastructure in-house, moving (mostly) away from AWS: Years ago, we called Dropbox a “Magic Pocket” because it was designed to keep all your files in one convenient place. Dropbox has evolved from that simple beginning to […]