The Technology Strategy

Many organizations are to some extent dependent on using information technology to deliver products or services to its customers. This applies to organizations within the private as well within the public sector. There is some form of hierarchy among strategies that relates to the enterprise information technology strategy (IT strategy) and there might be some […]

How not to use IT in services

Several people picked up on this one after Gerold Kathan sent out a note about it, but perhaps David Sprott said it the best: davidsprott: RT @gkathan: John Seddon – a master class in how NOT to use IT in services. Optimize value, not cost. Brilliant. http://tinyurl.com/dygdcpg It’s a 40-minute video (split into three parts) […]

Dependency and resilience in enterprise-architecture models

This one’s back on the metamodel theme again, and is a follow-up to a query by Peter Bakker in his post ‘Thinking about Graeme Burnett’s questions‘, in reply to my previous post ‘EA metamodel: two questions‘. Peter wrote: I think that the most important question of all is still missing, namely: – What do you rely […]

Watching Events

It seems that when thinking about events, we have a tendency to put some of the responsibilities in the wrong place. Of course every time we don’t have a proper separation of responsibilities, we get extra complexity. So in this post I will look at som…