How to Successfully Communicate Your IT Project

Part 2 of the Breakthrough IT Series
Breaking through cultural barriers in an organization is more easily said than done. So, as we continue in this series, we’ll start with the foundation, communication.
Photo by Paul Shanks (Flickr)
In an ever-conn…

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More notes on toolsets for EA

Various notes following on from my recent post ‘New toolsets for enterprise-architecture‘. Most of this is about some great interactions on the ‘EA-toolset’ themes with Phil Beauvoir (@ArchiToolkit), Peter Bakker (@mapbakery) and Gene Hughson (@GeneHughson), and also, if somewhat peripherally,

The Role of Meaning and the Meaning of Roles

Let’s start with roles. ‘Role’ comes from ‘roll’, as it was on a paper roll where the actor part was written. It is about something prescribed and then performed. But it evolved from roles that were performed as prescribed, through those that were not, to performing roles that had not been prescribed at all. Roles […]

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From Coincidensity to Consilience

In my post From Convenience to Consilience – “Technology Alone Is Not Enough”  (October 2011), I praised Steve Jobs for his role in the design of the Pixar campus, whose physical layout was intended to bring different specialists together in serendipitous interactions.

Thanks to @jhagel and @CoCreatr, I have just read a blogpost by @StoweBoyd commenting on a related project at Google to build a new Googleplex. Because this is Google, this is a bottom-up data-driven project: it is based on a predicted metric of coincidensity, which is sometimes defined as the likelihood of serendipity.

With the right technology (for example, electronic monitoring of the corridors and/or tagging of employees), a corporation like Google can easily monitor and control “casual collisions of the work force”.

But as Ilkka Kakko (@Serendipitor) points out, such measures of coincidensity cannot be equated with true serendipity. I wonder whether Google will be able to correlate casual meetings with enhanced knowledge and understanding, and measure the consequent quantity and quality of innovation? And then reconfigure the campus to improve the results? Hm.

However, the principle of designing physical spaces for human activity rather than for visual elegance is a good one, as is the notion of evidence-based design. Form following function.


Stowe Boyd, Building From The Inside Out (February 2013)

Paul Goldberger, Exclusive Preview: Google’s New Built-from-Scratch Googleplex (Vanity Fair, February 2013)

Ilkka Kakko, Are we reducing the magic of serendipity to the logic of coincidence? (April 2013)

From Coincidensity to Consilience

In my post From Convenience to Consilience – “Technology Alone Is Not Enough”  (October 2011), I praised Steve Jobs for his role in the design of the Pixar campus, whose physical layout was intended to bring different specialists together in serendipitous interactions.

Thanks to @jhagel and @CoCreatr, I have just read a blogpost by @StoweBoyd commenting on a related project at Google to build a new Googleplex. Because this is Google, this is a bottom-up data-driven project: it is based on a predicted metric of coincidensity, which is sometimes defined as the likelihood of serendipity.

With the right technology (for example, electronic monitoring of the corridors and/or tagging of employees), a corporation like Google can easily monitor and control “casual collisions of the work force”.

But as Ilkka Kakko (@Serendipitor) points out, such measures of coincidensity cannot be equated with true serendipity. I wonder whether Google will be able to correlate casual meetings with enhanced knowledge and understanding, and measure the consequent quantity and quality of innovation? And then reconfigure the campus to improve the results? Hm.

However, the principle of designing physical spaces for human activity rather than for visual elegance is a good one, as is the notion of evidence-based design. Form following function.


Stowe Boyd, Building From The Inside Out (February 2013)

Paul Goldberger, Exclusive Preview: Google’s New Built-from-Scratch Googleplex (Vanity Fair, February 2013)

Ilkka Kakko, Are we reducing the magic of serendipity to the logic of coincidence? (April 2013)

Je suis Charlie

I have been in doubt about doing this, not because of self-censorship, but because the subject of my blog is far, far removed from the battlegrounds of free speech, and this post is definitely off-topic for this blog. My apologies. … Continue reading

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3 things everybody ought to know about the benefits of decision management!

Be honest, do you consider yourself a great decision maker? I believe, with a few exceptions, that many people are not able to make optimal decisions. Why you might ask? Well, the answer is quite simple: people don’t have the time to collect and analyze all the available data and information that can be collected from information systems in your organization, suppliers, customers and other external sources. In addition, people’s capacity to process and store certain amounts of information is very limited. Just try to remember what you had for dinner two weeks ago. But don’t worry help is on the way, because in this blog I will list three important benefits of Decision Management that everyone should know of in order to improve your business outcomes.

A Walk Down Memory Lane: The Troux Blog Hall of Fame

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hall of fame opt1 010315 (2)As you return from your holiday break, we certainly hope the New Year finds you happy, healthy and reenergized. It’s a fresh start — the point on the calendar at which many organizations really get rolling on selecting and implementing plans, IT tools and approaches, including those companies that will be starting out with or continuing to build on a foundation of enterprise intelligence.

While we were writing our 2014 year-in-review post in December, which recapped our most trafficked blog entries from last year, a thought occurred to us. Wouldn’t it be interesting to investigate what blog posts have seen the most sustained readership since we got this blog off the ground? And furthermore, do the ideas and predictions in those blogs still hold up in today’s market? Well without further ado, here’s a walk down memory lane, courtesy of the top five posts in the Troux blog “hall of fame,” dating all the way back to 2012:

The Top 5 Most-Read Troux Blogs of All Time

Doing the Right Thing vs Doing Things Right

How much time do we waste doing a lot of things right instead of making sure that we are doing the right thing for our business? It’s a fundamental question that underpins the value of enterprise intelligence. In this post, we charted how the Enterprise Portfolio Management approach helps steer business leaders and decision makers toward doing those one or two things particularly right, one end of a spectrum that still challenges leaders today.

Black Swans Are More Common Than You Think

This post examined the IT ramifications of ‘black swan projects’ and how EPM offers viable solutions to avoid those high impact events that are seemingly rare and unpredictable, but in retrospect not so improbable. Preventative measures and being out ahead of black swans is crucial, as they can be catastrophic for IT and can even result in a complete corporate meltdown.

6 Conditions for Success

A post that came out after our successful 2013 Troux Worldwide Conference. (Side note: We’re gearing up for this year’s edition of TWC, so mark your calendars!) At the event we presented a list of characteristics that are common in our most successful customers. It ended up being so popular with our attendees that we turned it into a blog that still has valuable insights for customers today.

The New Normal

Wow, was our 2013 conference fruitful. Here’s another post stemming from the event, looking at how EPM can support the shift from a ‘built to last’ technology-centric philosophy to a ‘designed to change’ approach needed in modern, diverse, rapidly-evolving IT environments.

EA is Free

This August 2012 post was a ‘look how far we’ve come’ retrospective, while also weighing how far there was to go in enterprise architecture at the time. It asked the question: Who owns EA – business or IT? As we’ve written time and time again since then, the answer is everyone.

Looking back at these moments in time are fun and satisfying, because they’re true benchmarks that allow us to understand how much progress we’ve made over the years.

And there you have it, the five blog posts that have gotten the most attention since we started the Troux Blog. As for the second question we asked at the outset – whether these blog topics and insights have withstood the test of time – why don’t you tell us? Did you find yourself looking in the [rearview] mirror, seeing the same opportunities or issues your business is facing today? Did we miss the mark back then, but change our tune since?

If you haven’t gotten your fill of reading material already, download our whitepaper, The Power of Enterprise Intelligence, to learn more about how our solutions help decision-makers take a step back to see the big picture to understand exactly where they should be investing in their business.



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The Capability Canvas

Designing businesses is not a trivial activity. Having a simple structure that one can use to design and / or understand a capability makes designing business architecture so much easier. More to come on this topic during 2015. The Capability Canvas License This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.