How Do You Screw Up a Two-Button Machine?
I had the occasion to visit the Department of Motor Vehicles last week to update my drivers license with a new photo and a change of address. I entered the lobby area where there was a short line leading to a "Take a Ticket" machine. How hard could this be?
Curiously, it was taking some time for the customers to "take their tickets," leading me to ponder the average level of intellect found in