Service, product, service – everything for hire?

Are goods and services ‘products’ because they can be hired? Is ‘product’ a term that applies only to a commercial context? I’d intended that the next post in this series on the relationship between product and service would be about transfers of responsibility …

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Service, product, service – service as product?

Does it make sense to describe product and service as the same, or views into the same thing? For example, what if your product is a service? The next post in this series on the relationship between product and service was going to …

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Becoming a Digital-First Enterprise: The Open Group October 2020 Virtual Event

Amidst ongoing global uncertainty due to the COVID-19 pandemic, one thing is evident: Business and technology leaders are facing the radical, fundamental change of becoming a digital enterprise. Traditional approaches and industry frameworks for technology management are being challenged both by new technologies and new practices, requiring key decision makers to take a more Agile, collaborative, and end-to-end value stream view of work.

In the ongoing transition to Digital-First, an increasing number of technology executives, managers, and practitioners are looking for new approaches which will help them to make sense of the evolving business landscape and deliver digital products and services.

With this in mind, The Open Group will host its upcoming event virtually on October 26-29, 2020 – providing the opportunity for attendees to discover the critical digital standards designed to enable and support the smooth transition to a Digital-First enterprise.

Service, product, service – a question of structure?

Do product and service have the same structure? If they’re different views into the same space, what of that shared-structure can we see in each case? The next post in this series on the relationship between product and service was going to be …

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Service, product, service – a novel concept?

Service and product as different views into the same space – is that a novel concept? If so, what does that imply for enterprise-architecture and the like? The next post in this series on the relationship between product and service was …

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Enterprise Architecture and Strategic Investment Planning

Even when an Enterprise Architecture practice is present in an organization, it is most often understood to be either strictly preoccupied with the management of IT, or at most with the management of business and IT together, but on a horizontal level. The truth is, however, that mature EA is not only capable but also expected to deliver a vertical…

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