“CMDB” Is Dead — Long Live The IT Management Graph
At Forrester, we’re deprecating the term configuration management database in our research. Instead you’ll increasingly see it termed “IT management graph.” Find out why.
age of the customer
Forrester’s 2025 Enterprise Architecture Award Winner And Finalists For North America
Congratulations to Takeda Pharmaceuticals, winner of this year’s Enterprise Architecture Award for North America. Learn more about Takeda’s winning strategy as well as the strategies of our two finalists.
Forrester’s 2025 Enterprise Architecture Award Winner And Runner-Up For EMEA
Forrester is proud to announce Philip Morris International as the winner of the 2025 Enterprise Architecture (EA) Award for EMEA and Saudi Telecom Company as the runner-up. Learn more about their EA strategies in this post and at Technology & Inno…
Navigate With Confidence The Migration Options For SAP ECC Customers
Join Forrester Analyst, Akshara Naik Lopez for an interactive peer discussion with technology leaders currently using SAP on their migration plans and experiences.
Mastering The Tightrope: How Strategic Portfolio Management Transforms Tech Leadership
CIOs routinely face a frustrating dilemma that drives them to ask the question: Are you truly spending the company’s money as effectively as possible? The answer lies in strategic portfolio management. Learn how this discipline is transforming how tech…
APAC Submissions Rock The Enterprise Architecture Awards — Are EMEA And North America Competitive?
The Asia-Pacific region’s submissions for our Enterprise Architecture Awards are very impressive. Can EA orgs in EMEA and the Americas rise to the same standard?
Jekyll And Hyde: The Dual Role Of Disruptive Technologies In Sustainability
Disruptive technologies such as automation and AI and autonomous mobility boost efforts towards some strategic priorities but can work against environmental sustainability goals. For example, these technologies bring high compute demands, increased ele…
M-Files Embeds Itself More Deeply Into the Microsoft Ecosystem
On July 1, 2025, M-Files — the enterprise content management (ECM) vendor — announced a deepening of its strategic partnership with Microsoft. M-Files will now use Microsoft’s SharePoint Embedded as its foundational document repository. M-Files diffe…
Graphic IT Management Requires Clear Language
In the battle to manage increasingly complex IT portfolios, organizations must learn to establish a structured ontology: a shared understanding of how applications, platforms, technologies, and assets interact.
The Augmented Architect: Real-Time Enterprise Architecture In The Age Of AI
What if the EA function was no longer confined to episodic review and disconnected models? This is the emerging reality — a direct consequence of the operationalization of architecture via closed feedback loops, AI agents, large language models (LLMs),…
Call For Entries: The 2025 Enterprise Architecture Awards
Forrester is thrilled to announce the opening of nominations for the 2025 global Enterprise Architecture Awards. Learn more about this year’s awards and how to apply here.
Meet The Analyst: Covering ERP, FP&A, SaaS, And The Enterprise Software Market
I am thrilled to begin my journey as principal analyst on the enterprise software, IT services, and digital transformation-focused team at Forrester. For nearly two decades, I have led major business-technology initiatives. During the last eight years …