Not the New Normal

What’s the trend? What’s going to be the New Normal, in business and elsewhere? Perhaps it’s just that time of year when people indulge in pointless ‘predictions’, but I’ve been seeing lots of articles recently that something-or-other either is or

An Approach To Project Assessments

Every IT leader at one point or another will be asked to conduct project assessments.  Sometimes it is a project that was initiated by your department and others it is a project that was started in a different part of your organization.  Rarely are successful projects reviewed (even though we should, as we are missing […]

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The Open Group Newport Beach Conference – Early Bird Registration Ends January 4

The Open Group is busy gearing up for the Newport Beach Conference. Taking place January 28-31, 2013, the conference theme is “Big Data – The Transformation We Need to Embrace Today” and Early Bird registration is now open! Continue reading

Introducing IT Service Management Using a Core Service Catalogue

We have kicked off a project to build a Core Services Catalogue last week.  This is part of our journey to introduce IT Service Management (ITSM) to our AUS IT  and Academic Computing teams.   I am looking forward to see what our IT teams come up with as a list of services. We will be able […]

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