Assets and services

What is a service? And what do services do? Seems like it’s time to re-explore some of the routine questions that come up almost every day in a service-oriented enterprise-architecture… not least because these questions are right at the core of the Enterprise Canvas model. And, in turn, the discipline and rigour about services that modelling […]

On ‘stupid’ organisations

To link up with a discussion on ‘Possible examples of stupidity (or brilliance)‘, on  the LnkedIn ‘Organizational Intelligence’ group, Richard Veryard and Geoff Elliott asked me to post this diagram, from my book Everyday Enterprise Architecture: I believe Richard and Geoff want to use this diagram to comment on the current JP Morgan bank-losses case, […]

Measure What Really Matters

I ran across a very interesting op-ed by Tim Jackson on productivity today in the New York Times. The gist of his well-articulated argument is that due to our relentless drive for increased output, certain professions and their attendant tasks…

4 Easy Ways to Kill Innovation

How should we innovate? Business and technology leaders ask me this question a lot these days. I often respond with another question. Why do you want to innovate? Nothing kills innovation faster than a lack of focus. A financial services CTO established a technology innovation team to explore.  “Explore what?” I asked.  “Emerging technologies that might help us” was his answer.  Not convinced enough focus was there, we refined the scope of his efforts using […]

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