Link: Why Nordstrom’s Digital Strategy Works (and Yours Probably Doesn’t) – HBR

From the esteemed Jeanne W. Ross on studying customer obsessed, digitally ambitious Nordstrom: DON’T: Only a small percentage of companies will gain competitive advantage from [social, mobile, analytics, cloud, and internet of things] SMACIT technologies. Those that do will focus less on the individual technologies and more on how they rally all those technologies, in […]

Putting Information Technology at the Heart of the Business: The Open Group San Diego 2015

By The Open Group The Open Group is hosting the “Enabling Boundaryless Information Flow™” event February 2 – 5, 2015 in San Diego, CA at the Westin San Diego Gaslamp Quarter. The event is set to focus on the changing … Continue reading

Reimagining the Digital Workplace

Just as technologies invite us to be more innovative in our approach to customers and business processes, there are new frontiers for how we might reimagine the workplace. No longer are we restrained by physical locations or time. This provides organizations with opportunities to rethink things like talent identification and engagement, formation of organizational structures, […]

On (not) changing the world

Back on the ‘no more arguments‘ theme, there were a couple of responses I received that, although nominally private, were so apposite and to-the-point that I really do need to reprise them here. (Because the messages were private, I’ll paraphrase them