data management

4 years, 5 months ago

ENTERPRISE AGILITY THROUGH ENTERPRISE ARCHITECTURE

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In the recent few years, Enterprise Agility has become one of the key drivers for many organizations to be relevant and to sustain their core businesses. As the change is happening so rapidly in every business sector, if the organizations do not adapt to the speed and scale in delivering their services, they would soon become obsolete and run out of their customer base. To handle and to succeed in the business with the ever-changing business scenarios, transformation initiatives like driving Enterprise Agility has become the most important priority for present CXOs.

5 years, 19 days ago

Who Owns The Data In Your IoT Platform? It Doesn’t Have To Be Confusing

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Software platforms to support the industrial internet of things (IoT) are becoming very credible options. But despite their appeal, I constantly hear from clients who are wary. These clients don’t doubt the technical capabilities of the platform, or th…

5 years, 4 months ago

Data Engineers Will Be More Important Than Data Scientists

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Does it seem like the ability to find, hire and retain data scientists is a losing battle? Is spending $500K+ per year for a Data Scientist worth it? What is a data scientist anyway? Those a real questions and are the markers that how you are supportin…

6 years, 9 months ago

Key Takeaways From Informatica World 2016: Informatica Pivots From A Data Company To A Business Insights Company

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Informatica World wrapped up in San Francisco last week where almost 3,000 customers and partners gathered in the Moscone West conference center for four days packed with executive keynotes, customer and partner presentations. Based on my time there it…

7 years, 1 month ago

Do not confuse data governance with data management

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Last week I participated in a roundtable during a conference in Paris organized by the French branch of DAMA – the data management international organization. During the question/answer part of the conference, it became clear most of the audience was …

7 years, 1 month ago

Do Not Confuse Data Governance With Data Management

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Last week, I participated in a roundtable during a conference in Paris organized by the French branch of DAMA, the data management international organization. During the question/answer part of the conference, it became clear that most of the audience …

7 years, 3 months ago

How Bad Data Management Kills Revenue

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Not one to normally publically gripe on a vendor, but a recent customer experience with an online purchase is a great example of why organizations can’t ignore data management investments.

I have been a regular user of a note taking app for several years. All my dicussions with clients, vendors, and even notes from conferences wind up here. I put in pictures, screen shots, upload presentations, and capture web pages. So, it isn’t a surprise that this note taking vendor wants to move me up intp a premium version. And, for $50 a year, it’s not a big deal for me to do even if it just means I’m paying for more space rather than using all the features in the premium package.

So, this morning, I click the upgrade button and viola! My order is taken and shows up in my iTunes account order history.

As this app is web, desktop, and device based and the vendor is born out of the app age, the expectation is that my account status should just automatically convert. I mean, every other business app I have does this. Why shouldn’t this one?

As it turns out, my purchased premium service is no where to be found. To get immediate support, as only offered in premium service, you need to be able to log in as a premium customer. So, instead of an easy and quick fix, I spend over an hour trying to get answers through a support site that shows the issue but an answer that doesn’t work. I also see that this is an issue going back over a year. I try entering in my issue through “contact us” only to find that I get routed back to the support forum and can’t even log a ticket. I find an obscure post where the vendor’s Twitter handle for support is listed and fire off a frustrated Tweet (which goes out to my followers as well which I’m assuming is not something this vendor would prefer).

So let’s break down the data management issue:

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7 years, 3 months ago

How Bad Data Management Kills Revenue

by

I’m not one to normally publicly gripe on a vendor, but a recent customer experience with an online purchase is a great example of why organizations can’t ignore data management investments.

I have been a regular user of a note-taking app for several years. All my discussions with clients, vendors, and even notes from conferences wind up here. I put in pictures, screen shots, upload presentations, and capture web pages. So it isn’t a surprise that this note-taking vendor wants to move me up into a premium version. And for $50 a year, it’s not a big deal for me to do even if it just means I’m paying for more space rather than using all the features in the premium package.

So, this morning, I click the upgrade button and voila! My order is taken and shows up in my iTunes account order history.

As this app is web-, desktop-, and device-based and the vendor is born out of the app age, the expectation is that my account status should just automatically convert. I mean, every other business app I have does this. Why shouldn’t this one?

As it turns out, my purchased premium service is nowhere to be found. To get immediate support, as only offered in premium service, you need to be able to log in as a premium customer. So instead of an easy and quick fix, I spend over an hour trying to get answers through a support site that shows the issue but an answer that doesn’t work. I also see that this is an issue going back for over a year. I try entering in my issue through “contact us” only to find that I get routed back to the support forum and can’t even log a ticket. I find an obscure post where the vendor’s Twitter handle for support is listed and fire off a frustrated tweet (which goes out to my followers as well, which I’m assuming is not something this vendor would prefer).

So let’s break down the data management issue:

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7 years, 5 months ago

Agile Development And Data Management Do Coexist

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A frequent question I get from data management and governance teams is how to stay ahead of or on top of the Agile development process that app dev pros swear by. New capabilities are spinning out faster and faster, with little adherence to ensuring compliance with data standards and policies.

Well, if you can’t beat them, join them . . . and that’s what your data management pros are doing, jumping into Agile development for data.

Forrester’s survey of 118 organizations shows that just a little over half of organizations have implemented Agile development in some manner, shape, or form to deliver on data capabilities. While they lag about one to two years behind app dev’s adoption, the results are already beginning to show in terms of getting a better handle on their design and architectural decisions, improved data management collaboration, and better alignment of developer skills to tasks at hand.

But we have a long way to go. The first reason to adopt Agile development is to speed up the release of data capabilities. And the problem is, Agile development is adopted to speed up the release of data capabilities. In the interest of speed, the key value of Agile development is quality. So, while data management is getting it done, they may be sacrificing the value new capabilities are bringing to the business.

Let’s take an example. Where Agile makes sense to start is where teams can quickly spin up data models and integration points in support of analytics. Unfortunately, this capability delivery may be restricted to a small group of analysts that need access to data. Score “1” for moving a request off the list, score “0” for scaling insights widely to where action will be taking quickly.

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