Organizations as Systems – Kurosawa, Clausewitz, and Chess

In order to respond appropriately to the context we find ourselves in, it’s helpful that we be able to correctly define that context. It’s something humans aren’t always good at. Not too long ago, Sun Tzu’s The Art of War was all the rage as among executives. While the book contains some excellent lessons that […]

EA Conference in London October 2017

Enterprise Architecture Conference Europe 2017 16-19 October 2017, London I am pleased to say that I will be participating at IRM’s Enterprise Architecture Conference Europe 2017 16-19 October 2017, London.  This provides a great opportunity to discover some of the latest approaches and thinking in EA, Business Architecture, and BPM, and the synergies between them. There…

Introducing Forrester’s New Brand Energy Framework – Emotions Fuel Your Brand’s Energy

To most marketers, this is an age-old axiom: emotions drive brands. And emotional motivators, like pixie dust, are sprinkled by the likes of Apple, Harley, Lego, and Patagonia to create a frenzied devotion that, on a good day, can give the Star Trek fandom a run for its money. But how does one create pixie […]

An Interview: Lily Varon And The E-commerce Brasil Org On – you guessed it – eCommerce In Brazil

An interview I did with E-commerce Brasil published online today in Portuguese. I’ve been getting requests for it in English so I thought I’d post it here. Happy reading! 1. “The State of Retail eCommerce in Brazil” series gave us an intereting look at eCommerce in Brazil during a difficult economic situation in the country. […]