Skip to content
  • EA Voices
  • About
  • Contributors
  • Glossary

EA Voices

Aggregated enterprise architecture wisdom

  • EA Voices
  • About
  • Contributors
  • Glossary

Laura Ramos

What’s It Take To Make ABM Succeed? Customer Obsession!

October 19, 2017 by Laura Ramos

This past Tuesday evening (October 17), TechTarget and Discover.org invited me to share some wisdom about success strategies for account-based marketing (ABM) with a couple dozen customers, prospects, and friends.  If you missed it, here’s a quick synopsis: It’s 2017. ABM was new in 2004, but not any longer.  What’s different today? It’s much easier to access and use […]

Categories #eavoices, ABM, Account-based marketing, account-based marketing (ABM), B2B marketing, Customer Centricity, customer obsessed operating model, customer relationships, customer-obsessed, digital transformation, marketing methods Tags #eavoices

Does ABM Drive Results For Your Business?

September 6, 2017 by Laura Ramos

ABM … Account-based marketing … A – Bee – Em. Unless you have been living under a rock, you can’t have helped but notice the hype around ABM.  And some of the confusion too. But here’s the thing about ABM – it does produce results for both marketing and sales.  May not be this quarter, […]

Categories #B2B, #eavoices, ABM, account-based marketing (ABM), age of the customer, B2B marketing, customer advocacy, direct marketing, go-to-market strategies, marketing measurement, sales, sales enablement Tags #eavoices

Are You A Customer-Obsessed B2B Marketer? A Sneak Peek Of Our Forum

August 17, 2017 by Laura Ramos

Customer-Obsessed B2B firms are 2X more likely to report revenue growth of 10% or more in the last fiscal year. Now there’s a headline! These firms are also more likely to have loyal customers (who spend money with them) and happier employees (who are more productive). If you’ve listened to Forrester anytime during the past […]

Categories #eavoices, B2B marketing Tags #eavoices

Venturing Into ABM? What You Should Be Asking

July 12, 2017 by Laura Ramos

Is curiosity as important as intelligence when it comes to handling complexity? Some new thinking from HBR suggests that it is — especially when handling ambiguity and change. Apparently people with a high curiosity quotient (CQ) are better at producing simple solutions to complex problems. (Hmm. Sounds like a good characteristic for an analyst to have.) It’s a bonus that many […]

Categories #B2B, #eavoices, account-based marketing (ABM), advanced analytics, B2B marketing, big data Tags #eavoices

Tags

#eavoices adm analysis Architect Architecture automation behavior blog Blogs business business it alignment career change Cloud community Culture Customer EA emergence enterprise Enterprise Architecture Enterprise Architecture Management Financial Services glue google hardware marketing Microsoft Model Open Group Conference organisation PaaS paradigm platform podcast Power reference architecture research Service Software story tool trust Value vision

Categories

Recent Posts

  • Architecture Still Doesn’t Have a Real Ontology. We’re Fixing That.
  • Data Monetization Drives Performance
  • Texas Capital Appoints Mo Jamous as Chief Digital and Information Officer
  • We Made Our Creative Grow Up: Introducing Our New AI-First Brand Video
  • The Data Monetization Research Model
  • Why Good Scenarios Don’t Change Decisions — And What to Do About It
  • Data Breach Lawsuit Could Test Liability for Sports Venues Using Facial Recognition
  • Trust, Independence, and the Context Graph: Reflecting on Q2 2026 | Ardoq
  • AI Security Starts at Square One: Knowing What You Have
  • Why Organisations Forget Why Their Systems Exist
  • Mind and Hand: A Decade of Data Monetization Research
  • Mind and Hand: A Decade of Data Monetization Research
  • Shared Viewpoint Design Techniques in the Age of AI
  • Agentic Process Transformation: A CIO Perspective
  • Author Interview – Kannan Subramanian R: Risk Adjusted Operational Performance
  • Why Observability Data Often Fails to Reach Business Decisions
  • From Standard to System — The Open Footprint® JSON Schema Files
  • Why AI Governance Must Move From Policy to Action Architecture
  • How Four Often-overlooked Forces Shape Architectural Decisions
  • The Detail Behind the Data — The Open Footprint® Standard, Edition 1.0, Part 2: Data Element Dictionary
EA Fellows