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EA Voices

Aggregated enterprise architecture wisdom

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Laura Ramos

What’s It Take To Make ABM Succeed? Customer Obsession!

October 19, 2017 by Laura Ramos

This past Tuesday evening (October 17), TechTarget and Discover.org invited me to share some wisdom about success strategies for account-based marketing (ABM) with a couple dozen customers, prospects, and friends.  If you missed it, here’s a quick synopsis: It’s 2017. ABM was new in 2004, but not any longer.  What’s different today? It’s much easier to access and use […]

Categories #eavoices, ABM, Account-based marketing, account-based marketing (ABM), B2B marketing, Customer Centricity, customer obsessed operating model, customer relationships, customer-obsessed, digital transformation, marketing methods Tags #eavoices

Does ABM Drive Results For Your Business?

September 6, 2017 by Laura Ramos

ABM … Account-based marketing … A – Bee – Em. Unless you have been living under a rock, you can’t have helped but notice the hype around ABM.  And some of the confusion too. But here’s the thing about ABM – it does produce results for both marketing and sales.  May not be this quarter, […]

Categories #B2B, #eavoices, ABM, account-based marketing (ABM), age of the customer, B2B marketing, customer advocacy, direct marketing, go-to-market strategies, marketing measurement, sales, sales enablement Tags #eavoices

Are You A Customer-Obsessed B2B Marketer? A Sneak Peek Of Our Forum

August 17, 2017 by Laura Ramos

Customer-Obsessed B2B firms are 2X more likely to report revenue growth of 10% or more in the last fiscal year. Now there’s a headline! These firms are also more likely to have loyal customers (who spend money with them) and happier employees (who are more productive). If you’ve listened to Forrester anytime during the past […]

Categories #eavoices, B2B marketing Tags #eavoices

Venturing Into ABM? What You Should Be Asking

July 12, 2017 by Laura Ramos

Is curiosity as important as intelligence when it comes to handling complexity? Some new thinking from HBR suggests that it is — especially when handling ambiguity and change. Apparently people with a high curiosity quotient (CQ) are better at producing simple solutions to complex problems. (Hmm. Sounds like a good characteristic for an analyst to have.) It’s a bonus that many […]

Categories #B2B, #eavoices, account-based marketing (ABM), advanced analytics, B2B marketing, big data Tags #eavoices

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