Aggregated enterprise architecture wisdom
Leo de Sousa Hard to believe that time has gone so quickly in my CIO role. On March 17, 2013 I have been the Director of Information Technology at the American University of Sharjah in Sharjah, United Arab Emirates for 180 days. It has been a huge change for me especially after spending 20 years at the British Columbia […]
The post My First 180 Days as a CIO appeared first on Enterprise Architecture in Higher Education.
I am always surprised (and I really shouldn’t be) that we do a great job of responding to critical incidents but almost always fail to document what we did so it can be referenced in the future. As IT leaders we need to proactively document the impacts of planned and unplanned changes. Whethere it is […]
The post Take Every Opportunity to Document appeared first on Enterprise Architecture in Higher Education.
Enterprise Architects all over the world build guiding principles to support their practices and planning. We built one in 2005 and it still holds true today. “Reuse before Acquire, Acquire before Create, Create Reusable Components” The big problem with this is that it is all “Motherhood and Apple Pie” unless you do the hard work […]
The post Knowing What You Have Supports Planning appeared first on Enterprise Architecture in Higher Education.
Well this is timely – December 12 , 2012, my 200th blog post and my 50th birthday. I still can’t believe it because when I look in the mirror or at the mental image of myself, I feel like I am 35 years old with so much to learn. Yet everyday I go to work, […]
The post A Personal Thank You for My Half Century appeared first on Enterprise Architecture in Higher Education.
Enterprise Architects have used roadmaps as a standard model to describe the transition from the current state architecture to the future state architecture. Many of my fellow enterprise architects have described the many different ways to create a roadmap and to show how they link to an organization’s strategic goals. Nick Malik (@nickmalik) wrote […]
The post Leveraging Roadmaps to Link Business and Technology appeared first on Enterprise Architecture in Higher Education.
Every IT leader at one point or another will be asked to conduct project assessments. Sometimes it is a project that was initiated by your department and others it is a project that was started in a different part of your organization. Rarely are successful projects reviewed (even though we should, as we are missing […]
The post An Approach To Project Assessments appeared first on Enterprise Architecture in Higher Education.
We have kicked off a project to build a Core Services Catalogue last week. This is part of our journey to introduce IT Service Management (ITSM) to our AUS IT and Academic Computing teams. I am looking forward to see what our IT teams come up with as a list of services. We will be able […]
The post Introducing IT Service Management Using a Core Service Catalogue appeared first on Enterprise Architecture in Higher Education.
Over the past couple of weeks, our American University of Sharjah IT teams have been working on creating a simple Service Coverage Matrix. We found that we had a knowledge gap with the distributed IT support structure at AUS. Not everyone knew who was the primary and the secondary service support analysts for all the technology […]
The post Helping Your Helpdesk appeared first on Enterprise Architecture in Higher Education.
I have been here for 45 days in my new role as the Director of Information Technology at the American University of Sharjah (AUS). I still wake up and wonder where I am some mornings. I am so fortunate to live in a time of the Internet, Facebook and pa…
I asked our teams in the IT Department at the American University of Sharjah to put together a short presentation to help me get to know the team members and to understand what their operational and project responsibilities are. In some cases, the teams worked on an integrated platform (suite) with the majority of the […]
The post Technology Vendor Selection – Best of Breed or Suite Based appeared first on Enterprise Architecture in Higher Education.
Marhaba! This is my first post from my new home at the American University of Sharjah in the United Arab Emirates. I have been here for 10 days and am finally feeling like a human being again. The +11 hour time difference and jet lag really took a toll on me (aside from jumping right […]
The post A Whole New World appeared first on Enterprise Architecture in Higher Education.
I was on a walk with my wife and our dog the other day and our conversation led to some of the problems we encounter at work. My wife is a Registered Nurse at a large acute care hospital. She has an amazing wealth of experience caring for very sick people. She told me about […]
The post A Case for an EA Approach appeared first on Enterprise Architecture in Higher Education.