8 years, 2 months ago

Take Every Opportunity to Document

Link: http://leodesousa.ca/take-every-opportunity-to-document/

I am always surprised (and I really shouldn’t be) that we do a great job of responding to critical incidents but almost always fail to document what we did so it can be referenced in the future. As IT leaders we need to proactively document the impacts of planned and unplanned changes.  Whethere it is […]

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