Why Business Capabilities Are Your Secret Weapon For IT Cost Optimization

Most CIOs face mounting cost pressure, driven by the business. Forrester’s 2025 Business and Technology Services Survey found that 48% of business leaders rank cost reduction as a top priority. Many organizations have already chased quick savings: 76% …

Enterprise Architecture Tools Become A $1 Billion Strategic Battleground

Enterprise architecture (EA) is having a moment. After years of being dismissed as slow, rigid, or misaligned with agile ways of working, EA is now at the center of one of the fastest‑growing, most strategic software markets. Our latest research confir…

The Enterprise Architecture Management Suite Landscape, Q4 2025 Is Out!

Enterprise architecture (EA) leaders face unprecedented pressure to cut through complexity. Technology portfolios are sprawling, operating models are in flux, and the mandate for strategic alignment has never been more urgent. In The Enterprise Archite…

Architects Must Go Where Value Flows and Make Process-Outcomes The Center Of EA

Customer journeys, value streams, and day-to-day processes are where value is created, or lost. Yet most EA teams still optimize IT systems in isolation, invisible to the business outcomes they’re supposed to enable. GenAI is now automating decis…

Meet The Analyst: Covering ERP, FP&A, SaaS, And The Enterprise Software Market

I am thrilled to begin my journey as principal analyst on the enterprise software, IT services, and digital transformation-focused team at Forrester. For nearly two decades, I have led major business-technology initiatives. During the last eight years …

Mergers And Acquisitions Continue To Reshape The EA Tool Market

In November 2023, LeanIX was absorbed by SAP; in September 2024, Ardoq acquired ShiftX; and most recently, on December 11, 2024, Orbus Software announced its acquisition of Capsifi. All these acquisitions point to a significant shift in the enterprise …

AI And GenAI Are Game-Changers For Enterprise Architecture Leaders

AI and, most recently, generative AI (genAI) have uncovered the true power of automating tasks that previously were tedious to complete or difficult to improve the efficiency of the work within a singular domain of the business. But much more important…

Introducing The Forrester Wave™: Workday Services, Q2 2024

In our 25-criterion evaluation of Workday services providers, we identified the most significant ones and researched, analyzed, and scored them. This blog introduces you to the report on how each provider measures up and helps enterprise technology lea…