Navigating the Jagged Technological Frontier of Generative AI

Abstract:

In this presentation, Fabrizio covers the results and implication of his recent research, with co-authors, on the impact of Generative AI on Knowledge Workers, specifically consultants. This research shows that the landscape of human/AI collaboration is marked by what can be described as a “jagged frontier” of Generative AI capabilities. When consulting tasks were within this frontier, consultants using AI were significantly more productive and produced significantly higher quality results compared to a control group. However, outside the frontier of current capabilities, there’s a delicate interplay where humans might lean too heavily on AI, leading to potential oversights. This evolving frontier serves as a backdrop to the broader discussion on the transformative potential of AI.

Publication date: 2024-04-23

Publication type: Video

Publication authors:
Fabrizio Dell’Acqua
,
Stephanie L. Woerner

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