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employee experience

5 years, 4 months ago

Be Serious About Employee Experience, Or Don’t Bother

by Tom Champion

Employee Experience is not a new concept, but more and more CX professionals are dedicating their careers to it. We spoke to CX professionals who either report to HR leaders or who have a joint Customer-HR remit as part of new research to decipher wher…

Categories customer experience, cx, employee experience, EX, people analytics Tags #eavoices

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