OpenText

OMG’s European Business Architecture Innovation Summit (Berlin)

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We were honored to attend OMG’s European Business Architecture Innovation Summit this week in Berlin, Germany (June 18 – 19).  We had a great opportunity to catch up with many of our OpenText customers there including JP Morgan, United Airlines, and Network Rail.  If you are interested in finding out more about what’s going on […]

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Social BPM and Smart Process Apps Are Improving Productivity for All Process Participants

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OT: OpenText recently contributed a chapter “How Social Technologies Enhance the BPM Experience for all Participants” to the book “Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology”. What prompted OpenText to write about Social BPM?

DW: We are excited about exploring the technology and usage models found in social applications and the results that can be achieved by mapping them to the unique characteristics, diverse participants and emerging opportunities in Business Process Management (BPM).

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We’re talking Smart Process Apps — and so is Forrester.

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“Smart Process Apps are a reflection of innovations we have been delivering in our business over the past few years — giving our customers more agile work environments, helping them innovate faster, and solving problems that extend beyond the boundaries of BPM for our customers.”

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  1. When It Comes to Mobile Apps – Thin is In! One of the big topics of discussion regarding mobile is…
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OpenText Smart Process Applications: The Importance of Process On-Ramps and Off-Ramps

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Have you ever used your fingernail to turn a screw or the heel of your shoe to hammer a nail? I thought so.  Didn’t work out so well did it? You used a workaround because, at the time, you didn’t have the right tool for the job. It’s the same thing when certain dynamic processes […]

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OpenText Smart Process Applications: In The Age of the Customer BPMS is not enough

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We live in “In the Age of the Customer” a time when he world’s leading companies look outward to emphasize a deep understanding of their customers, and what it takes to make their customers successful. They have come to realize that only when their customers are successful, will they be successful. As Sam Walton once […]

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OpenText Smart Process Applications: At the Intersection of Social Street and Core Systems Ave

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Last week, I helped kick off OpenText’s EIM Days in Washington DC (the first of 22 cities we will visit) with a conversation around OpenText’s Smart Process Applications. Smart Process Applications are near and dear to our heart at OpenText as they encompass not just BPM and DCM technologies, but bring our integrated EIM portfolio (e.g., […]

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The Many Faces of Case Management: Operational Excellence for the Energy Sector

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“I am increasingly interested these days in solutions that meet industry-specific requirements. Vertical solutions are compelling because they focus on solving a critical pain point or gaining a competitive advantage within an industry.”

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The Curious Case of the Courts’ CIO: How ACM Solves the New Service Delivery Challenge

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“Let’s start 2013 by considering how the CIO function can deliver new solutions to your enterprise when as much as 80 percent of the IT budget goes to just keeping the lights on, maintaining your current systems. With market conditions forcing increased cost cutting, and a distinct trend to place more of the technology decision making and buying power in the hands of the business, the mystery of successful delivery is getting harder for the CIO to solve.”

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Case Management Top Influencers Study: System Integrators and Vendors Driving Case Management Knowledge, Growth, Adoption and Evolution

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Continuing our series of articles announcing The Case Management Top Influencers within specific segments of the Case Management community, we’re excited to unveil the most influential system integrators and vendors driving Case Management knowledge, growth, adoption, and the ideas to evolve Case Management into a more strategic business platform. View the list of system integrators […]

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  1. Case Management Top Influencers Study: End Users Driving Case Management Knowledge, Growth, Adoption and Evolution Continuing our series of articles announcing The Case Management Top…
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Case Management Top Influencers Study: End Users Driving Case Management Knowledge, Growth, Adoption and Evolution

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Continuing our series of articles announcing The Case Management Top Influencers within specific segments of the Case Management community, we’re excited to unveil the most influential end users driving Case Management knowledge, growth, adoption, and the ideas to evolve Case Management into a more strategic business platform. View the list of end users now, as […]

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The Case Management Top Influencers Study: Why We Did It

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Have you ever wondered who are the most influential individuals in driving Case Management adoption? Who are the key influencers in driving growth and knowledge in the Case Management community? Who is driving the ideas to evolve Case Management to be a more strategic business platform? As a company who has a vested interest in […]

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The Case Management Top Influencers Study: Who are the main influencers for Case Management?

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This week, we are starting a series of articles, making public the results of The Case Management Top Influencers Study. Today’s article is an introduction to the study. Tomorrow we’ll describe the history of the study and why OpenText commissioned the study. A Little Background For those working with Case Management and having to make decisions about […]

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